Workplace Experience Coordinator

4 months ago

Docklands, Australia Australian Pharmaceutical Industries Full time

About us:  

Since our humble beginnings in 1910, we’ve grown from a small co-operative of three pharmacies to a national organisation and one of Australia’s leading health, beauty, and wellness companies. 

Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. The division employs more than 3600 team members. 

What you’ll do:

Due to an internal promotion, we have an opportunity for a Workplace & Experience Coordinator to join the team at our support office in Docklands. The successful candidate will play a key role in ensuring the provision of a seamless and safe workplace experience for our team members and visitors at the support office. You will collaborate closely with various internal and external stakeholders to maintain a high standard of physical workspace, manage facility-related tasks, and support the overall workplace experience of our team.

You will be a highly organised person who thrives in a fast-paced corporate environment. You will also be passionate about creating a seamless workplace experience for team members and visitors, by being proactive, showing high attention to detail, and by ‘thinking outside the box’ with ways our office can function more efficiently, all while managing facilities, supporting office-based events/catering and ensuring our office runs smoothly.

Other key responsibilities include but are not limited to:

Act as the First Point of Contact for guests and new team members arriving at our support office. Provide exceptional support for team members and managers with workspace requirements, including proactive problem solving and continuous process improvement. Act as the primary liaison with building management / concierge / contractors. Log and manage building maintenance requests and coordinate contractors for these requests. Manage office access security cards for new and current team members, contractors and visitors. Ensure office spaces are maintained to a high standard, including reception, meeting rooms, kitchen, and breakout areas. Assist with coordinating events hosted at the support office. Manage couriers, incoming/outgoing mail, and office supplies. Support onboarding of new employees, including office inductions. Support office Safety, Health & Wellbeing (SH&W) by participating in emergency warden and first aid training and being part of the SH&W Committee. Handle ad hoc administration tasks as required.

What you’ll bring:

Demonstrated experience in Office Administration in a fast-paced corporate environment. Ability to work autonomously and use initiative to continuously improve processes and the workplace experience for team members. Excellent time management and organisation skills Ability to independently engage with and manage external contractors. Commitment to the delivery of excellent customer service for both internal and external stakeholders. Ability to multitask and prioritise workload Strong verbal and written communication skills. Intermediate proficiency in Microsoft Word, Excel and Outlook. Excellent organisational skills, time management, and attention to detail. Approachable and proactive building relationships with a broad range of stakeholders.

Why us?

Ongoing professional development and career opportunities across the Wesfarmers Health. Division and the broader Wesfarmers Group. Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics. Novated leasing options with discounted onsite parking. Beautiful outdoor terrace for work and recreation. Food, coffee and health & wellbeing facilities onsite including a free fully equipped gym. Dedicated end of trip facilities (cycle racks, showers, lockers).

This is an opportunity to join a highly regarded and established company offering excellent career prospects and team member benefits. Wesfarmers Health is also committed to supporting the Workplace Gender Equality Agency requirements. For more information about Wesfarmers Health please visit wesfarmers.com.au/our-businesses/wesfarmers-health. 

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

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