Care Manager

3 months ago

Mandurah, Australia Fully Managed Division Full time

Develop your career and find new opportunities with the leading Provider of Home Care Packages in Australia. In joining Enrich Living, you’ll become part of the myHomecare Group which is #1 in its industry and is leading the way that care is being delivered for elderly Australians. Joining our group, you will be given opportunities to grow and progress your career that are unmatched by others.

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and passionate team who are constantly striving to get even better outcomes for our clients.

Why you should choose a Care Manager role with Enrich Living…

  • A role with true purpose: as an experienced Care Manager, you know about the challenges older people face living at home and how satisfying it can be to get everything sorted out for them
  • Engaged and supportive leadership: you will never be on your own with a challenging situation. Our leadership team love to get involved, whether it’s a quick chat to brainstorm a solution, a full case review for direction and advice, or joining you at a home / hospital meeting, support is available when you need it.
  • Dedicated administration support: we know that Care Managers want to be out in the community with their clients, and heavy admin loads can make that difficult. In this role you will be backed up by a capable HCP admin team who know your clients and provide support with incoming and outgoing calls, client intake & discharge, scheduling changes and generally keeping things running smoothly. You will spend less time at your desk and more time with your clients.
  • Great team culture: we are excited about the work we do, and the people we do it with. We come together as a team to celebrate big milestones and everyday events, and sometimes we have ice cream just because it’s sunny outside.
  • Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
  • Opportunity to grow: you will be offered up-skilling opportunities, training, and networking, to ensure you are constantly able to grow within your career.
  • Real flexibility.
  • Competitive salary.

As a Care Manager, you will:

  • Deliver excellent client care for elderly Australians, predominantly through our Short Term Restorative Care Program, successfully rehabilitating clients from hospital back to daily life at home.
  • Be a leader in the field for the Enrich Living organisation
  • Manage and oversee a high standard of care provided by myHomecare providers and staff
  • Use your customer service and aged care management skills to make a mark on the community. In doing so, you’ll help keep seniors safe at home for longer. Crucially, your contribution will help to maintain myHomecare’s leadership in quality homecare. 
  • Develop, monitor and reassess care plans in consultation with clients, their families and other healthcare professionals.
  • Work in collaboration with our Nurses, Regional and other Managers to facilitate, develop and shape our service offerings. Critically, you’ll ensure our services continue to be of the highest standard.
  • Monitor the budget of care packages and ensure clients understand service fees.
  • Manage client service delivery across all levels under the government funded CHSP and homecare packages programs. 
  • Engage with internal teams to facilitate client on-boarding through the lead to conversion process.
  • Utilise you’re influencing and partnering skills work collaboratively with our schedulers, clinical team and support staff.
  • Proactively engage in continuous improvement across practice and service delivery.

We are looking for someone with:

  • Certificate III in Individual Support
  • Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired
  • Allied health knowledge or rehabilitation background
  • Current First Aid and CPR certificate
  • The right to work in Australia
  • A current driver licence
  • National Police Clearance or willingness to obtain (myHomecare will organise via Workpro at no cost).

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