Switchboard Operator

4 weeks ago

Melbourne, Australia Alfred Health Full time

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

Full Time 80hrs/fortnight with ADO - Fixed Term - Rotating Shifts, incl weekdays & weekends Managers and Administrative Worker Grade 1 Level 1 (HS1) 5 Weeks Annual Leave + 13 ADO's Located at The Alfred  Great Staff benefits 

THE DEPARTMENT 

The Alfred Health Outpatients Program is responsible for the delivery of a number of non-admitted services across the organisation as well as several services that support the delivery of clinical care, including Specialist Consulting Clinics, GP Liaison Service, Health Information Service and the Referral In service.

THE ROLE 

We currently have a fixed term (ending 30th June 2024) reliever vacancy for an experienced switchboard operator to operate The Alfred’s switchboard. Shifts will vary around the 24hr service that is provided..The successful applicant will be responsible for handling telephone calls from external and internal customers, whilst ensuring that all calls are answered in a timely fashion. This position also includes updating changes to medical staff rosters and dealing with emergency calls promptly. 

SKILLS AND EXPERIENCE

Higher School Certificate/Victorian Certificate of Education. Previous clerical and switchboard experience, preferably in a Hospital environment. Highly developed organisational, communication and interpersonal skills.

B ENEFITS

Access to Salary Packaging and Novated Leasing Health and Wellbeing initiatives in addition to discounted health insurance On-site child care centre Discounted on-site car parking On-site gymnasium

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