Risk & Quality Specialist

5 days ago

Brisbane, Australia Australian Retirement Trust Full time

About the role

Every one of our team contributes to helping make our members’ world better. As a Risk & Quality Specialist, you’ll support the Risk and Quality frameworks and services within Member Operations. This role is responsible for ensuring audit, risk and regularity requirements are met and the risk culture of the Member Operations business unit is enhanced.

Day to day, you'll: 

Work closely with fellow Risk & Quality colleagues to ensure our Member Operations teams are operating in harmony. You will be responsible for uplifting and driving quality which will lead to the efficient high-quality resolution of incidents. You will oversee the resolution of incidents through coaching, mentoring and knowledge sharing to encourage others to enhance and develop their skills. Monitor compliance with relevant legislation, industry standards and procedures to fulfill business audit requirements. Brief relevant stakeholders in preparation for attendance at relevant bodies, ensuring they have all the information needed

This role is available as a permanent opportunity.

About you

It goes without saying you'll be a great communicator with top notch interpersonal skills we'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

Extensive experience in the superannuation industry and understanding of business operational processes. Experience working in technical, risk, change areas or an analytical role in a variety of complex situations. Understanding of end-to-end process design. Experience in application of continuous improvement methodology to achieve organisational outcomes. Demonstrated high level skills in stakeholder management and developing trusted and enduring relationships with business clients Highly developed analytical and organisational mindset together with effectiveness in building and implementing new processes and procedures as required.

About us

Our 2.3M members trust us to take care of over $260 billion in retirement savings. That’s a whole lot of trust We're all about shaking things up and doing things differently to help our members retire with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Closing date for applications is COB 11 July 2024.

You'll hear from us after the closing date whether you make it through to the next round or not - we think that’s only fair. It’s why we're part of the Circle Back Initiative.

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