Senior Technical Writer
4 days ago
Our premier business services client are hiring for a highly experienced and capable Senior Technical Writer to join their organisation, contributing to a large scale, APAC wide project. Previous experience with Workday finance Implementations is a necessity.
Details:
- Highly competitive, Market Salary for a day-rate contract.
- Location: Sydney, CBD, 2000
- Length: ASAP Start Date Required, 3 months initial engagement with potential to extend during implementation.
Day to day responsibilities include:
- Gathering and researching technical information from subject matter experts, relevant external sources, and internal contacts.
- Organizing and structuring technical content for end-user consumption, ensuring clarity, easy reading, and accessibility for the target audience.
- Writing and editing various types of technical documentation such as user manuals, user documentation, tutorials, user guides, specifications, and instruction manuals.
- Collaborating with cross-functional teams, such as engineers, software developers, product development teams, product designers, and other stakeholders, to gather necessary information and better understand complex information.
- Reviewing and revising documentation for accuracy, consistency, and adherence to style guidelines.
- Incorporating visual aids, such as diagrams, screenshots, and illustrations, to enhance the understanding of technical information.
Experiences and Skillset required:
- A Bachelor’s degree in technical writing, technical communications, computer science, information technology, or a related field.
- 5 years of experience as a technical writer, preferably in 3 years experience within business services, or a finance or real estate domain.
- Previous experience with Workday Finance implementations.
- Proficiency in writing, editing, and proofreading product user and training documentation.
- Strong knowledge of best technical writing practices, including style guides and industry standards, as well as the technical skills to understand the software development life cycle (SDLC) and project workflow.
- Familiarity with content management systems (CMS) and documentation tools such as Microsoft SharePoint, Adobe FrameMaker, Microsoft Word as well as technical knowledge of to define structured content with predetermined tags.
- Proficiency in using graphics editing software and screen capture tools for creating visuals and illustrations is preferred.
- Experience in developing knowledge articles & content compatible with ServiceNow.
- Proven writing experience with FAQs, user guides, or manuals in a technical field.
- Work experience with version control systems, such as Git, for managing documentation reviews.
- Ability to learn quickly and adapt to new software, technologies, and subject matters.
Candidates must be based in the Greater Sydney Area and must possess existing full working rights - Permanent Resident or Citizen of Australia.
If you feel this opportunity matches your skills and previous experiences, please apply with your CV.
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