Pega Decisioning Lead

5 months ago


Melbourne, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

Pega Decisioning Lead

Pega Decisioning Lead

Req ID: Department: Tech ANZx Division: Technology Location: Melbourne

About Us

At ANZ we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our community of over 5, engineers is key to making this happen, because technology underpins every part of our business – from delivering tools, apps and services for our customers, to building a bank for the future. If reinventing the wheel is in your wheelhouse, you've found the right place

About the Role

As a Pega Decisioning Lead, supporting the Data and Decisioning within ANZ Plus, your mission is to lead the design of the decisioning platform to support customer experience transformation. You will use Agile methods to design and deliver business and technical solutions for initiatives within the ANZ Transformation program. You will work in a dynamic and changing environment and adapt quickly. 

Role Type: Permanent 
Role Location: Melbourne 
Work Hours: Full time 

What will your day look like?

As a Pega Decisioning Lead, supporting the Data and Decisioning within ANZ Plus, your mission is to lead the design of the decisioning platform to support customer experience transformation. You will use Agile methods to design and deliver business and technical solutions for initiatives within the ANZ Transformation program. You will work in a dynamic and changing environment and adapt quickly. 

You will also be responsible for the following: 

Design, implement and scale decisioning framework to support requirements of different business streams in ANZ Plus.  Define best practices that allows multiple teams to deliver NBAs at scale safely.  Work closely with Solution Architects and Business owners to propose fit for purpose solutions for initiatives.  Coach and mentor team of decisioning architects.  Ensure feature design and build adheres to ANZ standards, controls and best practices. 

What will you bring?


To grow and be successful in this role, you will ideally bring the following:

Lead design, development, and optimisation of core decisioning components like control groups, contact policy and arbitration

Experience in designing and managing Pega Decisioning framework for a large-scale project is a must have. 

Experience of Pega - 1:1 Ops manager is good to have

Experience in designing multi layered data models (CAR) for decisioning framework

Experience in driving continuous improvement and optimisation of decisioning framework

Can appreciate difficult problems and work autonomously on tasks with complexity. 

Good understanding of data models, integrations and features of Pega decisioning. 

Understanding of cloud, data and integration platforms will be an advantage.

Experience working in agile delivery team. 

Ability to work independently with senior stakeholders. 

You’re not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Job Posting End Date

10 August


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