Senior Technical Trainer

7 days ago

Sydney, Australia Jobs for Humanity Full time
Job Description

About the Opportunity
  • Do you love sharing your technical expertise with others, communicating complicated things in a simple way?
  • Do you enjoy helping people find solutions to business and technical challenges?
  • Do you embody our core values: #behumble, #startwiththecustomer, #growthmindset, #strivetogether?

Contentful Learning Services creates impactful, scalable learning experiences to help software development, content creation, and marketing teams get the most out of the Contentful platform. We don’t do average. We’re out to set the industry standard for helping customers and partners quickly create value while building on best practices that lead to long-term success. 

We’re looking for a talented and passionate technical trainer with strong software programming and training delivery skills to provide fantastic learning experiences for our customers and partners. Experience with content management systems is a strong plus.

What to expect?
  • Because you are a fast learner and have lots of relevant experience, you will quickly become a Contentful expert (if you’re not one already).
  • You will deliver virtual and in-person workshops to Contentful customers and partners on Contentful architecture and features, content modeling best practices, using Contentful APIs and SDKs, CI/CD strategies, extending the Contentful environment with apps, and other topics. 
  • You will inspire customers and partners to become enthusiastic fans of Contentful by communicating a compelling vision of Contentful’s features, value proposition, and the strategic role that content infrastructure plays in facilitating digital transformation. 
  • You will serve as a Contentful subject matter expert and technical resource for the Learning Services team, helping the team design new learning experiences, document best practices, and create helpful tools, job-aids, code samples, and other resources for Contentful users.
  • You will establish a relationship of trust with Contentful’s product management and development teams that will enable you to communicate customer needs, use cases, challenges, and feedback in a way that drives improvement of the Contentful product.
What you need to be successful
  • You have a bachelor's degree or equivalent experience in computer science or a related field.
  • You have 5+ years of experience working in a technical role such as software developer, sales engineer, or professional services.
  • You have 2+ years of experience in a technical training role.
  • You have experience with Contentful or other content management systems (e.g., Adobe AEM, Sitecore, Drupal, Contentstack, etc.). 
  • You are familiar with JavaScript and at least one other popular programming language such as Ruby, Python, or Java.
  • You have exposure to DevOps tools such as Jenkins, CircleCI, and TravisCI; static site generators such as Gatsby, Middleman, Jekyll, and Metalsmith; and front-end frameworks/libraries such as React, Angular, and Vue.
  • You have both presentation and facilitation skills. You can present material in an engaging way, read a room, and think on your feet. But you also can guide learners through a discovery process without being the “sage on the stage.” 
  • You have excellent educational instincts and have created instructor-led courses and other learning materials.
  • You have experience delivering in both face-to-face and virtual instruction/webinar formats.
  • Occasional travel may be required.
What’s in it for you?
  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
  • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
  • We value Work-Life balance and You Time A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
  • Company paid parental leave to care for and focus on your growing family 
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication stipend and phone hardware upgrade reimbursement.
  • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#LI-SD1 -LI-Remote

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at security-esk@contentful.com with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.


Array

  • Technical Trainer

    3 weeks ago

    Sydney, Australia ESV Business advice and accounting Full time

    **Introduction**: Are you an accountant with your CA wanting a career change? This opportunity will allow you to drive ESV's firm-wide training program. **Description**: ESV, a leading provider of business advice and taxation services, is currently in an exciting phase of expansion. We are actively seeking a Technical Trainer who is enthusiastic about...

  • Technical Trainer

    1 month ago

    Sydney, Australia Genetec Full time

    The team:Genetec is currently seeking a Technical Trainer. We are looking for a dynamic, responsive individual, able to work in a fast-paced, lively environment. The Technical Trainer will be responsible for delivering training on all our Genetec products' portfolio which is constantly growing with cutting-edge technologies.This position requires travel 50%...

  • Technical Trainer

    2 weeks ago

    Sydney, New South Wales, Australia Genetec Full time

    The team:Genetec is currently seeking a Technical Trainer. We are looking for a dynamic, responsive individual, able to work in a fast-paced, lively environment. The Technical Trainer will be responsible for delivering training on all our Genetec products' portfolio which is constantly growing with cutting-edge technologies.This position requires travel 50%...

  • Technical Trainer

    4 weeks ago

    Sydney, Australia Genetec Full time

    The team:Genetec is currently seeking a Technical Trainer. We are looking for a dynamic, responsive individual, able to work in a fast-paced, lively environment. The Technical Trainer will be responsible for delivering training on all our Genetec products' portfolio which is constantly growing with cutting-edge technologies.This position requires travel 50%...

  • Technical Capability Trainer

    2 weeks ago

    Sydney, New South Wales, Australia TransGrid Full time

    Flexible & dynamic working environment NSW based role - can be based in Ultimo or any one of our Regional depots –Tamworth, Wallgrove, Orange, Yass, Wagga or Newcastle (Hybrid) The Opportunity We have an amazing opportunity available for a Technical Trainer to join our team as a specialist Transmission Lines trainer and advisor for asset facing...

  • Technical Product Trainer

    2 weeks ago

    Sydney, New South Wales, Australia DocuSign Full time

    Company Overview:DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world's #1 way to sign electronically on practically any device, from virtuallyanywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...

  • Technical Trainer

    3 days ago

    Sydney, Australia ING Group Full time

    Technical Trainer We have an exciting opportunity available for someone looking to take the next step in their career with a **14 month secondment** as a Technical Trainer within our Contact Centre. In this role, you'll partner with the business to deliver learning solutions to our Contact Centre team regarding products, process, procedures, and systems....

  • Senior Technical Trainer

    2 weeks ago

    Sydney, New South Wales, Australia Contentful Full time

    About the OpportunityDo you love sharing your technical expertise with others, communicating complicated things in a simple way?Do you enjoy helping people find solutions to business and technical challenges?Do you embody our core values: #behumble, #startwiththecustomer, #growthmindset, #strivetogether?Contentful Learning Services creates impactful,...

  • Senior Technical Trainer

    7 days ago

    Sydney, Australia Contentful Full time

    About the Opportunity Do you love sharing your technical expertise with others, communicating complicated things in a simple way? Do you enjoy helping people find solutions to business and technical challenges? Do you embody our core values: #behumble, #startwiththecustomer, #growthmindset, #strivetogether? Contentful Learning Services creates...

  • Motor Assessing Technical Trainer

    3 weeks ago

    Sydney Western Suburbs, Australia HAYS Full time

    Huge Insurance business recruiting Motor Assessors trainers for role based in Sydney **Your new company** A chance to be a part of a huge international insurance business with a presence across Australia. This is a great opportunity for someone to progress their career within the auto industry by moving into a Motor Assessing technical trainer role. You...

  • Technical Trainer

    2 weeks ago

    Sydney, New South Wales, Australia ING Group Full time

    Technical TrainerWe have an exciting opportunity available for someone looking to take the next step in their career with a 14 month secondment as a Technical Trainer within our Contact Centre.In this role, you'll partner with the business to deliver learning solutions to our Contact Centre team regarding products, process, procedures, and systems. You'll...

  • Senior Technical Trainer

    2 weeks ago

    Sydney, New South Wales, Australia Contentful Full time

    Do you love sharing your technical expertise with others, communicating complicated things in a simple way?Do you enjoy helping people find solutions to business and technical challenges?Do you embody our core values: #behumble, #startwiththecustomer, #growthmindset, #strivetogether?Contentful Learning Services creates impactful, scalable learning...

  • IT Trainer

    3 weeks ago

    Sydney, Australia Container Exchange Services Full time

    **Introduction**: 3 to 6 months contract Opportunity to work remotely (only in the office once a fortnight) Rapidly growing eco-tech business with corporate backing **Description**: About CES We believe there is a better way to recycle that positively impacts individuals, communities, and the environment. We keep drink containers out of oceans and landfill...

  • Technical Trainer

    1 month ago

    Sydney, Australia John Holland Full time

    About John HollandAt John Holland, our purpose is simple – we transform lives with everything we do. We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That’s our difference. Deep experience and capability with a genuine care about creating better lives for people...

  • Technical Trainer

    2 weeks ago

    Sydney, New South Wales, Australia John Holland Full time

    About John HollandAt John Holland, our purpose is simple – we transform lives with everything we do. We've always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That's our difference. Deep experience and capability with a genuine care about creating better lives for people along...

  • Technical Writer/trainer

    4 weeks ago

    Sydney, Australia Rest Full time

    **Job Description**: - ** Join a Leading Industry Fund**: - ** 12 Month Fixed Term Contract**: - ** Fantastic Opportunity for an Experienced Technical Writer/Trainer**: - ** Hybrid Working - Need to be Sydney or Melbourne Located** **About Us** Awarded as an ESG and Responsible Investment Leader, Rest is one of Australia’s largest profit-to-member...

  • Technical Trainer

    2 weeks ago

    Sydney, Australia Mable Full time

    **We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...

  • Technology Trainer

    2 weeks ago

    Sydney, New South Wales, Australia Excolo Full time

    Training MS O365, SharePoint, and other corporate systems Open to Sydney, Brisbane, & Melbourne Permanent Uplifting Career OpportunityReady to take your technical support & analysis skills to the next level? Look no further We're seeking a talented individual to join a Global Professional Services organisation as a Technology Trainer. You will become a key...

  • Technical Writer/trainer

    2 weeks ago

    Sydney, New South Wales, Australia Rest Full time

    Job Description:- Join a Leading Industry Fund: 12 Month Fixed Term Contract:- Fantastic Opportunity for an Experienced Technical Writer/Trainer: Hybrid Working Need to be Sydney or Melbourne LocatedAbout UsAwarded as an ESG and Responsible Investment Leader, Rest is one of Australia's largest profit-to-member superannuation funds; supporting more than...

  • Cpsp Technical Trainer

    3 weeks ago

    Sydney, Australia Palo Alto Networks Full time

    **Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...