Support Officer

4 weeks ago


Bundaberg Central, Australia Queensland Fire and Emergency Services Full time

 

Queensland Fire Department
 

Status   

Temporary Flexible Part-time

Classification:

AO3

Fortnightly Salary:

[[cReqFortnightSalary]]

Annual Salary:

[[cReqAnnualSalary]] 

Division:

Queensland Fire & Rescue

Region/Directorate: 

CENTRAL

Work Unit:

Professional Development

Location:

Maryborough

Contact:

aaron.kage@qfes.qld.gov.au

Closing Date:

Midnight, 29 October 2024

Current Queensland Fire Department employees and volunteers must apply via their internal careers site

About us

The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.

The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.

The QFD is an organisation that is focused on reframing the department’s relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability.

Purpose of the role

Regional operational capability comprises of fire and rescue and emergency service staff, and volunteers across QFD and seven regions statewide, working in partnership with other state government departments, local governments and communities to improve resilience and enhance operational capacity during times of emergency. Each region is led by a Regional Assistant Commissioner who focuses on coordination across services, connecting with stakeholders and ensuring the needs of the community are met through local decision-making and place-based service delivery and operational capability.

You will be responsible for providing high level confidential administration services and business support to meet the functions of regional operations, development or emergency operations capability. You will set priorities and monitor workflows to manage the functions of human resource and finance administration, records and database management, medal and award nominations, official functions and/or diary management and secretariat duties as required, and monitor for compliance with policy and procedures. You will assist teams in areas of zone and area commands, emergency management, community safety or training to support administrative functions and ensure efficient and effective service delivery to meet regional objectives.

Key requirements

Highly desirable requirements

  • C Class driver’s licence (non-restricted)
  • Government purchasing qualifications (level 1).
  • Knowledge or experience in the use of human resource and finance systems and database management.

Special requirements

  • The incumbent will be required to support the activation of the Regional Operation Centre (ROC) or State Operations Centre (SOC) when required; this may include being deployed to assist with functions of part of a Response Team as directed by the Assistant Commissioner and may require work outside of normal hours (e.g. night shift), including weekends and/or working extended hours.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

  • Provide high level administrative support, including assisting in the preparation, review and coordination of correspondence, reports and other materials, including secretariat duties as required, in accordance with departmental requirements.
  • Undertake general office duties, mail distribution, filing, diary control, travel arrangements and functions, maintenance of office equipment and asset records to ensure the efficient management of the office.
  • Coordinate administrative tasks for the processing of work unit records, human resource (leave, staffing arrangements or training courses) and finance administration activities, ensuring compliance with departmental policy and procedures.
  • Utilise databases to create, update, analyse and report on business activities and provide operating support to ensure compliance and effective maintenance of records and access to information.
  • Liaise and maintain positive working relationships with internal and external stakeholders at all levels, including members of the public to support key processes, procedures and delivery of unit outcomes.
  • Coordinate the development, maintenance, training and advice of administrative processes, procedures and use of systems to ensure compliance and the provision of quality support services to the work area.
  • Prioritise workload effectively and perform duties responsibly in the absence of supervision using a high level of initiative to resolve issues and provide recommendation for continuous improvement.
  • Undertake support and administrative duties during emergencies and disasters which may involve short-notice activation and rostering outside of business hours.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Individual Contributor (leading self)

Vision

  • Stimulates ideas and innovation
  • Makes insightful decisions

Results

  • Builds enduring relationships
  • Drives accountability and outcomes

Accountability

  • Fosters healthy and inclusive workplaces
  • Demonstrates sound governance

Once you join us we will want you to exemplify the QFD shared values:

  • Respect
  • Integrity
  • Courage
  • Loyalty
  • Trust

To find out more about the behaviours and competencies required for this role, visitLeadership competencies for Queensland | For government | Queensland Government
 

Want more information?

Please contact aaron.kage@qfes.qld.gov.au should you have any queries.

You can also visit our website to find out more information about joining our team.

How to Apply

Please refer to the QFES Application Guide - Public Service (All class/streams and Senior Officer/Executive) (sharepoint.com) for information on how to apply for this role and contact us to discuss any reasonable adjustments if required.


  • Finance Officer

    4 days ago


    Bundaberg Central, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    CRUX Management Services (CRUX) provide people, compliance, and corporate services to a select number of companies in the disability and child safety sector across QLD. About this opportunity:The Finance Officer provides essential support to the finance team ensuring data accuracy and timely support to the wider organisation. Key responsibilities of this...


  • Bundaberg Central, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    About Us:At Southern Cross Support Services (SCSS), we are committed to providing exceptional support and care for individuals with disabilities. Our mission is to foster an inclusive environment that promotes independence, dignity, and well-being for all those we serve. We are currently seeking a dedicated and proactive Yard & Maintenance Officer to join...

  • Rostering Officer

    3 days ago


    Bundaberg Central, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    About Us:At Southern Cross Support Services (SCSS), we are dedicated to providing exceptional support and care for individuals with disabilities. Our mission is to empower and uplift those we serve, creating a positive and inclusive environment that enhances their quality of life. As a valued member of our team, you will play a crucial role in ensuring our...


  • Bundaberg Central, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    Are you looking to kick-start your career in finance or business administration? We are seeking a motivated and detail-oriented Entry-Level Finance Officer to join our dynamic team at All Plan Management. This is an excellent opportunity for students looking to gain hands-on experience in the industry. Key Responsibilities: Invoice Processing: Accurately...

  • NDIS Intake Officer

    2 weeks ago


    Bundaberg Central, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    About Us:Southern Cross Support Services is a leading provider of support services under the National Disability Insurance Scheme (NDIS). We are dedicated to empowering individuals with disabilities and their families by providing tailored solutions that enhance their quality of life. Our team is passionate, supportive, and committed to making a difference...

  • Clerical Officer

    2 months ago


    Bundaberg Central, Australia Bundaberg Sugar Ltd Full time

    Join Our Team as a Clerical Officer! Unlock Your Potential! Are you ready to embark on a rewarding career journey that offers valuable experience and growth opportunities? We are seeking enthusiastic individuals to join our team as a Clerical Officer. No extensive experience is required. Just a positive attitude, willingness to learn, and a...


  • Bundaberg Central, Australia Matrix Steel Full time

                                                             Leading Manufacturer & Installer in QLD and NSWFull Time OpportunityDiverse Sales Role - Bring your skills from any industry Matrix Steel is a dynamic, national leader in the manufacture and installation of building and home improvement materials. Matrix Steel has seven...


  • Bundaberg Central, Australia Ulton Full time

    We are seeking a Client Services Officer to join our Wealth Management team in Bundaberg.   At Ulton, we value our people and community: Benefits & Perks: We offer attractive benefits including a newly refurbished office with free parking, family-friendly office space, team member referral bonus and recognition and rewards. Flexible Work Options:...


  • Bundaberg Central, Australia Ozcare Full time

    $33.41per hour Full Time We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. Your RoleYou'll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide...

  • Collections Officer

    2 weeks ago


    Bundaberg Central, Australia Auswide Bank Full time

    About The RoleAn exciting opportunity for a permanent full-time Collections Officer has become available at our Bundaberg Head Office located on Barolin Street. This role is suited for a highly motivated, adaptable individual who can support the Bank’s risk strategy. Key Responsibilities: Implement and maintain effective controls in relations to...


  • Bundaberg Central, Australia Auswide Bank Full time

    About The RoleAs a Lending Services Officer your ultimate responsibility is to provide superior service and support to our internal and external customers while working individually or in a team environment. Our aim is to ensure all allocated tasks are completed accurately and in a timely, efficient manner whilst complying with all Auswide Bank policies and...

  • Youth Support Worker

    4 months ago


    Bundaberg Central, Australia The Salvation Army Full time

    Number of Positions Available:1Start your career with The Salvation Army today!We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.ABOUT USThe Salvation Army is a Christian movement and one of...

  • Support Officer

    4 weeks ago


    Bundaberg city centre, Queensland, Australia Queensland Fire and Emergency Services Full time

    About the RoleWe are seeking a highly skilled and experienced Support Officer to join our team at Queensland Fire and Emergency Services. As a Support Officer, you will play a critical role in providing administrative support to our regional operations, ensuring the efficient and effective delivery of services to our communities.Key ResponsibilitiesProvide...


  • Bundaberg, Queensland, Australia Southern Cross Support Services Full time

    Fleet OfficerAt Southern Cross Support Services, we are seeking a highly skilled and experienced Fleet Officer to join our team. As a key member of our operations team, you will be responsible for managing our large and geographically diverse vehicle fleet, ensuring safe and efficient transportation services for our clients and staff.Key...


  • Bundaberg city centre, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    About Us:Southern Cross Support Services is a leading provider of support services under the National Disability Insurance Scheme (NDIS). Our organisation is dedicated to empowering individuals with disabilities and their families by providing tailored solutions that enhance their quality of life. Our team is passionate, supportive, and committed to making a...

  • Guest Service Manager

    4 months ago


    Bundaberg Central, Australia The NRMA Full time

    Job Description You will join us during the exiting pre-opening phase of the development and contribute to the recruitment process of building our new team! What you will do: Our Guest Service Manager will ensure the highest possible standard of presentation throughout all resort departments whilst on shift. You will settle into our Head of...


  • Cockburn Central, Western Australia Cockburn Full time

    About the RoleThe City of Cockburn is seeking an experienced Executive Support Officer to provide high-level administrative and executive support to our Director of Infrastructure Services. This is a dynamic and rapidly growing city that offers its employees generous employment conditions and highly desirable lifestyle benefits.Key ResponsibilitiesProvide...


  • Cockburn Central, Western Australia Cockburn Full time

    About the RoleWe are seeking an experienced Executive Support Officer to provide high-level administrative and executive support to our Director of Infrastructure Services. This role will involve coordinating and prioritizing work tasks to support the optimal operations of the Division and contributing to key organisational initiatives.Key...


  • Cockburn Central, Western Australia Cockburn Full time

    About the RoleThe City of Cockburn is seeking an experienced Executive Support Officer to provide high-level administrative and executive support to our Director of Infrastructure Services.Key ResponsibilitiesCoordinate and prioritize work tasks to support the optimal operations of the DivisionManage calendars and appointments, attend meetings, and take...


  • Cockburn Central, Western Australia Cockburn Full time

    About the RoleThe City of Cockburn is seeking an experienced Executive Support Officer to provide high-level administrative and executive support to our Director of Infrastructure Services.Key ResponsibilitiesCoordinate and prioritize work tasks to support the optimal operations of the DivisionManage calendars and appointments, attend meetings, and take...