Technology Service Technician

3 weeks ago

Cairns City, Australia VAE GROUP Full time

The Company

Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with 400 employees across 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity and our relentless focus on safety while fostering a strong people-focused culture.

What we offer

  • Competitive compensation package
  • Company Car/Allowance
  • Financial Wellness Programs
  • Electronic tablet
  • Mobile Phone
  • Uniforms 
  • Flexible Working Environment
  • Great team culture – team sports, regular social activities, family friendly
  • Strong Safety Focus
  • Employee Assistance Program (EAP) – immediate family included
  • Referral Bonus

The Role

Reporting to the NQ Service Automation Manager and based in Cairns, theTechnology Service Technicianwill be responsible for performing BMS service maintenance on multiple different platforms while utilising reports from the VAE Bureau to ensure the service maintenance delivers a targeted outcome for the customer.

Some of the key responsibilities will include:

  • Plan maintenance and repair work as required
  • Provide quotations and deliver service jobs or installation works as required
  • Provide technical support for maintenance contracts and warranties
  • Implement control sequence changes and updates as required
  • Conduct detailed inspections of buildings/sites
  • Establish preventative maintenance and repair schedules
  • Develop strong relationships with customers

What we are looking for

Successful candidate who will demonstrate their similar BMS experience in automation service, an understanding of the challenges of working in a dynamic and fast-growing business, and the following attributes:

  • Ability to collaborate with a multi-disciplinary team.
  • Refrigeration or Electrical Trade Qualification (Dual trade preferred)
  • Proven Experience with Niagra or and similar automation products
  • Good written & verbal communication skills
  • Exceptional customer service skills
  • Exceptional time management
  • Ability to work under pressure
  • Restricted electrical license
  • Strong desire to learn and master new systems and technology

Culture

Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success. We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover.

If you are looking for a great workplace that value your growth, please apply and join us at VAE

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