HVAC Service Technician

5 days ago

Cairns City, Queensland, Australia VAE GROUP Full time

About the Role

The VAE Group is seeking a skilled Mechanical Service Technician to join our team in Cairns. As a key member of our team, you will be responsible for performing complex installation and maintenance of HVAC systems, working on various ongoing and upcoming jobs in the NQ region.

Key Responsibilities

  • Conduct detailed inspections of buildings/sites to identify potential issues and develop solutions
  • Diagnose and rectify electrical or control faults in HVAC systems and components, ensuring minimal downtime and optimal performance
  • Plan and execute general electrical maintenance and repair work as required, adhering to safety protocols and industry standards
  • Install refrigerant pipe work, flow controls, and accessories, ensuring precise and efficient system operation
  • Provide quotations for service jobs or installation works, communicating effectively with customers and stakeholders
  • Offer technical support and guidance to colleagues and customers, fostering a culture of collaboration and expertise

Requirements

  • Dual Trade Electrician/Refrigeration Mechanic highly desirable
  • Possess relevant State and National Trade Licences, including ARCTick, NREL, and Construction Induction
  • Possess a valid Driver's Licence for the state of employment
  • Ability to work collaboratively with a multi-disciplinary team, prioritizing communication and mutual support
  • Provide high-level technical service to customers, ensuring exceptional satisfaction and loyalty
  • Excellent written and verbal communication skills, with the ability to articulate complex ideas and solutions
  • Exceptional customer service skills, with a focus on empathy, patience, and professionalism
  • Financial competency, with the ability to manage budgets and resources effectively
  • Exceptional time management, with the ability to prioritize tasks and meet deadlines
  • Ability to work under pressure, remaining calm and composed in high-stress situations

About VAE Group

VAE Group is a leading commercial HVAC solutions company, established in 1997. With 400 employees across 12 office locations in Australia, New Zealand, and Papua New Guinea, we pride ourselves on providing Smarter HVAC Solutions with a promise of 'Built in Certainty' every time. Our growth and success are built on teamwork, growth, and a little fun along the way. We value trust, integrity, and our relentless focus on safety, while fostering a strong people-focused culture.

What We Offer

  • Company Car/Allowance
  • Electronic Tablet
  • Mobile Phone
  • Uniforms
  • Flexible Working Environment
  • Training, development, and upskilling opportunities
  • Great team culture – team sports, regular social activities, family-friendly
  • Strong Safety Focus
  • Financial Wellness Programs
  • Discounted Health Insurance
  • Employee Assistance Program – immediate family included
  • Referral Bonus

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