Customer Engineer, Database Management

Found in: Talent AU C2 - 3 weeks ago

Sydney, Australia Google Full time

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XInfo At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 6 years of experience in virtualization or cloud native architectures in a customer-facing or support role
  • Experience in delivering technical presentations while leading discovery and planning sessions that are aligned jointly with the customer with defined scope and success criteria
  • Experience with database technologies and database administration techniques/tools covering one of the following: high availability and disaster recovery, data migrations, or performance development

Preferred qualifications:

  • Experience with optimizing database performance with respect to transactional and/or analytic workloads
  • Experience with data migration strategies and moving large-scale production systems either in on-premise/data center environments, or migration to cloud scenarios
  • Knowledge of query troubleshooting
  • Ability to engage with C-level or senior business leaders and influence decisions
  • SQL skills
  • Expertise in Disaster Recovery (DR) and data backup strategies

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will work with the technical Sales teams as an enterprise database subject matter expert to differentiate and paint the vision of Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, engage in proof of concepts, and troubleshoot potential roadblocks related to database (and app) migration and data back ends for new app development.

Applicants to this role must have work authorization in Australia, as this role is not eligible for work visa sponsorship.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
  • Share in-depth storage and database expertise to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
  • Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
  • Travel to customer sites, conferences, and other related events as needed.

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