Medical Secretary
4 weeks ago
Company Description
Are you passionate about healthcare and are committed to delivering exceptional patient care? Are you an experienced medical receptionist or personal assistant ready to take on a new & interesting role working across 2 clinics (North Melbourne & Malvern)
We currently have a great opportunity available for and experienced PA/Medical Receptionistto join our team on a full time basis. In this role you will provide reception and administrative support to a specialist gynaecologist and fertility specialist, ensuring efficient daily operations of the practice.
Job Description
Duties and responsibilities of the role include:
- Provide an outstanding level of customer service and communication for pateints: this may be face to face, via telephone, or via email.
- Ensure an effective and seamless patient journey and experience.
- Magement of all patient data, appointments, procedures, results, clinical files, correspondence and accounts.
- Schedule and manage patient bookings in Genie Solutions software
- Management of patient accounts, invoicing/receipts, and Medicare billing
- Co-ordinating specialist's diaries: consult locations, presentations, functions, education engagements.
- Manage surgery lists, admission and hospital paperwork, including liaising with hospitals, anaesthetists, and assistants.
- Coordinate additional tests with pathology and imaging practices.
- Coordinate Fertility treatment paperwork and procedure times, including liaising with Fertility company, nurses, and administrative staff.
- Liaise with, develop, and maintain excellent working relationships between this Fertility Specialist and referring GPs, other specialists, hospitals or Day Surgeries, nurses, allied health, and other stakeholders.
Qualifications
We are seeking an experienced Medical Receptionist/PA for this role - someone who has ideally worked supporting a surgeon with some experience in surgical billing.
To be successful in this role you will need excellent communication, customer service, administration, and English language skills. You will also need to be good at prioritising, problem solving, and willing and eager to learn and adapt. Efficiency, teamwork and flexibility are essential traits as you will need to cover your job-share counterpart, but the same support will be offered in return.
The medical software we use is Genie Solutions. Experience is preferred, but not essential, and training can be provided.
Additional Information
This is a great opportunity to support a renowned gynaecologist and obstetrician with 17 years' experience - elevate your career and focus on providing on exceptional patient care. Enjoy variety in your role, work between two clinics (North Melbourne & Malvern) and cultivate strong relationships with the broader Genea team. Work in two beautiful clinics - enjoy coming to work everyday
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