Recovery Coordinator

4 weeks ago

Tweed Heads, Australia MA MISSION AUSTRALIA Full time

  • Full Time | Permanent

  • $83k + super + not for profit salary packaging

  • Location: Tweed Heads NSW 2485

  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Psychosocial Support Program (PSP) is a vital program in the community in partnership with the Healthy North Coast PHN supporting people living with mental illness.

As the Recovery Coordinator you will provide support to clients with severe and persistent mental health issues and assist them to navigate and coordinate their recovery. Help to find and set goals and to access the required supports, services, and natural supports. You will be required to undertake assessments, provide interventions, coordinate referrals, and assist clients with NDIS evidence gathering and application processes.

Your key responsibilities will be to:

  • Respond to referrals to the service from internal and external support services and conduct over the phone and formal face-to-face assessments of suitability for support

  • Induct clients into the service including the program requirements, their rights and responsibilities

  • Promote clients’ independence including developing capacity to self-manage and access required supports independently.

  • Facilitate individual and small group capacity building activities to improve client interpersonal connections to others in social settings

  • Provide intensive ongoing case facilitation (formal and informal) with clients and review progression against case plans

  • Develop strong relationships with key external stakeholders including other service providers, community service workers, government agencies etc. to assist in the receipt of information and referral of clients

  • Contribute to the completion of all required internal and external reports and assessments relating to clients and the program including risk assessments, statistics etc

Requirements for Success

With a significant background Mental Health, you will be confident in your case planning and assessment processes.  Other requirements include:

  • University Degree holder or a relevant Associate Diploma or certificate with relevant experience or other appropriate qualification/experience acceptable to Mission Australia.

  • Alternatively possesses experience attained through previous experience at Mission Australia and/or study of an equivalent level of expertise.

  • Understanding of the social determinants of health, trauma informed care, as well as lived experience and personal recovery frameworks.

  • Ability to work in a strengths-based framework to facilitate client choice, safety and responsibility.

  • Demonstrated professional approach to the role including maintaining professional boundaries.

  • Demonstrated ability to build and maintain sustainable internal and external relationships.

  • Demonstrated ability to deliver group work under the direction of a senior employee.

  • A positive and person-centred and recovery orientated approach.

  • Sound written and verbal communication skills, including proficient administrative skills and use of technology (database, mobile devices).

  • Personal development and self-awareness including mastery with own wellness and confidence in own resilience.

  • Must have Full driver licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.

So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you have a disability and need support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work – every day you know you’re making a real difference

  • The possibility of a hybrid working arrangement depending on operational needs.

  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)

  • Free external, confidential counselling and access to chaplaincy support

  • Volunteering opportunities

  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

Click ‘Apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

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