Access Enabler

3 weeks ago

Tweed Heads, Australia MA MISSION AUSTRALIA Full time

  • Full Time, Permanent

  • Salary: $83,988 + super + salary packaging benefits

  • Location: Tweed Heads, NSW 2485

  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Utilise your lived experience to support people living with severe and persistent mental health.

The Psychosocial Support Program (PSP) is a vital program in the community in partnership with the Healthy North Coast PHN supporting people experiencing with mental illness.

Join us in an exciting role where you will facilitate engaging client activities to ensure effective delivery of psychosocial supports and services. As an Access Enabler, you will play a crucial part in helping clients access and determine their eligibility for the NDIS, making a meaningful impact on their lives and recovery journey.

Your key responsibilities will be to:

  • Build professional relationships with clients and their support networks.

  • Record client information and notes in MA Connect.

  • Develop and review client’s recovery and goal plans every three months.

  • Conduct Kessler 10+ and Kessler 5 and RAS-DS assessments as required.

  • Help clients access the NDIS, complete forms, gather evidence, and submit documentation.

  • Engage with NDIA regional contacts to support client transitions.

  • Transition clients not eligible for the NDIS to other services.

  • Work with Program Manager, Peer Advocates, and team to maintain partnerships with stakeholders.

  • Attend regional meetings to ensure integrated program delivery.

  • Participate in quality and improvement initiatives.

  • Help build staff NDIS knowledge and participate in knowledge-sharing practices.

  • Provide reporting and information to PSP management.

Requirements for Success

  • Relevant tertiary qualifications in mental health or related field.

  • Significant experience in mental health recovery-oriented services.

  • Experience in facilitating multi-disciplinary coordinated planning.

  • Experience working with individuals with psychosocial disability and supporting NDIS access.

  • Strong interpersonal, negotiation, conflict resolution, and partnership-building skills.

  • Excellent written and verbal communication, administrative, and technology skills.

  • Proficient time management and adherence to recovery-oriented practices.

  • Understanding of mental health service systems, policies, and legislation.

  • Personal experience managing recovery from a mental health condition (lived experience) desirable.

  • Developing knowledge of relevant legislative requirements.

  • Understanding of Trauma-Informed Care principles.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.

So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you have a disability and need support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work – every day you know you’re making a real difference

  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)

  • Free external, confidential counselling and access to chaplaincy support

  • Volunteering opportunities

  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

Click ‘Apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered.

Thank you

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