Support Coordinator

3 weeks ago

Tweed Heads South, Australia New Horizons For Health Full time

Support coordinator (Way Back Service) - Tweed Head FT - MT

Requestion ID: req7389

Employment Type: Max-Term Contract

**Are you passionate about suicide prevention?**
**Want to make a direct difference to our customers?**
**Then we have the perfect position for you**

We are on the lookout for a compassionate and driven Support Coordinator to join our Way Back Service and provide support in **the Far North Coast **on a **max term full time **basis until **30 June 2023**

Reporting to the **Team Leader based in Tweed**, the positions will be instrumental in providing individualised, recovery-focussed and practical support to our customers, in the first 3 months following a suicide attempt.

The position can be based in **Lismore (preferred), Tweed Heads and Grafton**. Working days and hours are from Monday to Friday 9.00 AM to 5.00 PM

**The day to day**
- Encouraging engagement in the Way Back Model service, with a particular focus on groups known to be at higher risk of suicide;
- Providing support in the first 3 months following a suicide attempt to help an individual to stay safe and connect with essential services;
- Providing face to face, telephone and online support
- Connecting customers to e-resources and referrals to mainstream services
- Reducing burden on supporting networks, including family and carers
- Working collaboratively with existing services; and
- Complementing current service provision by supporting attendance and reducing burden for follow-up care and support.

**What you need to have**:

- Passion, Respect & Integrity
- Tertiary qualifications in Mental Health or Social Services related fields
- National Criminal History Check (Police Check) and Working with Children Check
- Valid NSW Drivers C class licence, with ability to drive vehicles in licence class, including large cars & vans
- Must be fit to undertake the physical requirements of customer support, including the capacity to lift 10 kilograms unassisted
- Self-motivated with the ability to work autonomously and also in a team environment
- Ability and confidence to communicate and work with other staff outside of the immediate team
- High level of accuracy and attention to detail
- Ability to multi-task and manage competing priorities according to agreed timeframes and quality standards
- Preparedness to travel to between Tweed Head and surrounding areas

**You could benefit from**
- Take advantage of the tax benefits available only to employees who work for a not for profit organization - through lower tax deductions, we can pay more money to you each week
- Work 40 hours per week and have a Rostered Day Off (monthly)
- Professional development opportunities and secondments
- Internal and external learning and development opportunities and workplace mentoring
- A supportive culture and working environment
- Employee Assistance Program providing counselling services

**To Apply**

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

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