Bookings Officer

7 months ago

Osborne Park, Australia Sonic HealthPlus Full time

Job Description

Bookings Officer-(SON00005V) ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

ABOUT THE ROLE

We are currently seeking a Bookings Officer to join our team in Osborne Park on a FULL-TIME basis, working 38 hours per week. Reporting directly to the Bookings Manager, this position will be responsible for coordinating medical appointments for clients. 

DUTIES

The responsibilities for this position include but are not limited to:

Scheduling medical appointments Quality checking medical results Adhering to KPIs including client wait times and reporting requirements Logging all calls and monitoring phone queues Data inputting General administration duties CANDIDATE REQUIREMENTS

The successful candidate will be well organised and have great administration skills with excellent customer service and interpersonal skills. You will also have an eye for detail and a desire to provide the best quality service to all staff and clients. Other requirements include:

The ability to manage a diverse client base via phone and email Well-developed communication skills with an excellent phone manner A professional work ethic, willing to work independently as well as part of team Proficiency in Microsoft Office applications including Outlook and Excel Highly organised with the ability to prioritise and multi-task Willingness and flexibility to undertake additional tasks as required WHY JOIN US? Ongoing training and development Stable, reputable national healthcare provider (part of the global Sonic Healthcare) Paid parental leave Employee Rewards Program – including significant retail discounts and offers Numerous discounts including travel, gym membership and health insurance options Novated Leasing Discounted fees for various medical services e.g. pathology, radiology and travel health Employee Assistance Program Focus on corporate social responsibility e.g. fundraising, supporting community events Subject to eligibility criteria CULTURE

At Sonic HealthPlus we offer a positive workplace culture, close team networks and a supportive work environment. We encourage our employees to have an enjoyable and rewarding career with an Equal Opportunity Employer that values and encourages social and cultural diversity. We strongly encourage Aboriginal & Torres Strait Islander people to apply.

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