Client Services Officer

6 months ago

Osborne Park, Australia Sonic HealthPlus Full time

Job Description

ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

Due to our continued growth and expansion, we are recruiting for a Client Services Officer to join our team in Osborne Park on a full time basis, working up to 38 hours per week. This is a Full Time Role. Reporting directly to the Alliance Bookings Manager, this position will be responsible for coordinating medical appointments for corporate clients. Some shifts will begin at 5am so the successful candidate needs to be flexible with this start time.

CANDIDATE REQUIREMENTS

The successful candidate will demonstrate a background in customer service and problem solving. You will have previous administrative experience and the desire to succeed with a demonstrated commitment to quality and teamwork.

You will also demonstrate:

·An ability to perform a variety of tasks in a dynamic, fast-paced environment.

·Well-developed oral and written communication skills with an excellent telephone manner.

·A professional work ethic, willing to work independently as well as part of a team.

·Proficiency in the Microsoft Office Suite.

·Be highly organised with the ability to prioritise and multi task.

·Professional work ethic and behaviour.

·Willingness and flexibility to undertake additional tasks as required.

To be successful in this role, you will have the ability to manage a diverse client base via phone and email and enjoy building strong client relationships.

WHY JOIN US?

·Flexible working hours

·Ongoing training and development

·Stable, reputable national healthcare provider (part of the global Sonic Healthcare)

·Employee Rewards Program – including significant retail discounts and offers

·Travel discounts e.g. 10% Virgin Australia flights

·Discounted gym membership

·Discounted health insurance

·Salary packaging benefits

·Cost price health vaccinations

·Employee Assistance Program

·Focus on corporate social responsibility e.g. fundraising, supporting community events

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