Front of House Coordinator

4 weeks ago

Melbourne, Australia Publicis Groupe Full time

Job Description

FRONT OF HOUSE COORDINATOR
 

We are looking for a Front of House Coordinator to join our bustling Experience Team, in our stunning office located in Southbank/South Melbourne (Right near the iconic South Melbourne market)

PURPOSE OF THE ROLE

The Front of House Experience Coordinator role is key to the success of the business, by maintaining our space and welcoming visitors, to enable smooth running of the day to day. You will be supporting the Experience Manager in our office space. This role involves routine work as well as assistance with the ebb and flow of the agency’s demands.

Alongside the other members of the Experience Team in your location you will be responsible for ensuring that the overall operation of the office is at the highest standard for both visitors and our people with everything they need to do a great job.

This role is a part time role, 0.6 FTE (3 days per week), predominantly Monday, Tuesday and Thursday to reflect the demands of the business.

About you

Engaging, personable individual with a positive demeanour Committed to sustainable workplace practices and Diversity, Equity, and Inclusion IT savvy and have the curiosity to constantly develop your skills High standard of presentation, both personally and in your surroundings Inspired by providing exceptional service Great team worker – contributes enthusiastically to other’s projects, shares information freely, appropriately communicates and escalates concerns, comfortable working with different managers Calm under pressure Flexible - able to occasionally work early starts/ late finishes You will suit a creative, energised, dynamic working culture

What we offer you:

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at .

Enjoy all the perks that come with our network offering:

A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing. A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us” Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network. Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes. A culture of open feedback and support to reach your goals through our Career Conversations program. A committed Diversity, Equality and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE and Ecologique committees. Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service). Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year. Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave. Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs. Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

KEY RESPONSIBILITIES & EXPECTATIONS

Employee Experience

Support Experience Team in creating an upbeat environment in the office and create a warm welcome when they come in Keep amenities stocked Contribute to the organisation and execution of events Maintain access card database and liaise with IT to update access cards

Vistor Experience

Meet & greet all external visitors with warmth and professionalism Build relationships with regular visitors Help visitors sign in to the Visitor Management System Ensure that front of house is always immaculate and inviting Liaise with agency teams to coordinate welcoming and escorting their visitors Maintain car park bookings, including external visitors and internal conflict with the car parks

Office security

Ensure the office is open at suitable business hours Be second point of call for any security concerns Maintain access card database and liaise with IT to update access cards

Stock Control

Maintain stock levels of refreshments across floors in kitchen breakout, tea stations, coffee machine areas, snack cupboards Conduct weekly inventory of office supplies, groceries and drinks and ordering with suppliers as needed  Ensure hygiene items, masks, sanitisers, and tissues are stocked up across floors daily Maintain all shared print areas and utilities are well stocked, organised and replenished to a high standard Respond to staff stationery and print requests Organise weekly milk and bread deliveries, monitoring all ‘use-by’ or ‘best before’ dates and exchanging when required Ensure bathroom hygiene products are maintained

Couriers & mail service

Collect and distribute any mail or packages to staff on floor from reception daily Distribute any mail from employees to mail out area Arrange any couriers for collection

Presentation of Meetings rooms

Responsible for the presentation standards of the shared meeting rooms Ensure water, drinks and refreshments are available for guests as requested Ensure all rooms are AV ready for meeting rooms & resolve any IT issues

Facilities Management

Report unserviceable equipment and maintenance issues Ensure all drinks, breakfast items & cutlery/crockery are stocked well and always available Escalate any maintenance issues on floor and arrange/find suitable solutions

Cleaning services

Ensure toilets and kitchen areas are at a consistently high cleaning standard Ensure the cleaning standards of the kitchen breakout areas are of a consistently high standard Resolve any day to day cleaning issues with cleaners

Events

Assist with set up of events and liaise with other Experience Team members when needed.

Communication

Respond to requests for couriers and assist when needed.

HSE responsibilities

Identifying and resolving any building issues that do not meet HSE standards Supporting Sustainability measures in the office as required Facilitating required HSE Inspections Undertaking Fire Warden training Senior First Aider (training provided) Ensuring the first aid kit is accessible, stocked, and available to our people

Your experience

Experience working in a customer service-related role: e.g., reception, office assistant, hospitality, retail, airlines, hotels will be highly regarded Desirable:Understanding of Microsoft OfficeSenior First Aid

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via - your personal information will be kept confidential.

  • Front of House Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia LITTLE Real Estate Group Full time

    {"h1": "Front of House Coordinator Role", "p": "At LITTLE Real Estate Group, we're committed to providing exceptional service to our clients and customers. As a Front of House Coordinator, you'll play a vital role in ensuring our reception space is welcoming and efficient. Your primary responsibilities will include meeting and greeting clients, answering...

  • Front of House Staff

    3 months ago

    Melbourne, Australia Collins Coffee House Full time

    Collins coffee house is looking for an experienced, professional waitress/waiter. We operate 7 days a week so need to be available weekends. Must have immaculate grooming, pleasant attitude and knowledge of restaurant industry. Opportunity for a leadership and managerial role. **Job Type**: Casual **Salary**: $28.69 - $39.67 per hour Expected hours: 30...

  • Front of House

    2 weeks ago

    Melbourne, Australia Reed House Full time

    Reed House Reed House is an exciting new venture recently opened in the heart of the Melbourne CBD, in a gorgeous bluestone heritage listed building. We're searching for FOH staff to join our team. We're on the lookout for passionate and enthusiastic professionals and are offering casual positions. We're searching for FOH staff to join our team. Reed...

  • Front of House Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Publicis Groupe Full time

    Job Title: Front of House CoordinatorJob Summary:We are seeking a highly organized and customer-focused Front of House Coordinator to join our team at Publicis Groupe. As a key member of our Experience Team, you will be responsible for ensuring a seamless and welcoming experience for our visitors and employees.Key Responsibilities:Support the Experience Team...

  • Front of House

    4 months ago

    Melbourne, Australia u&u Recruitment Partners Full time

    Front of House/Client Services Coordinator Join a leading global law firm as a Client Service Coordinator, providing top-tier service to clients, partners and staff. State of the art facilities and excellent company benefits Collaborative, friendly and inclusive company culture Full time hours on a rotating roster | 8:00AM - 4:15PM and 9:15AM-...

  • Front of House

    3 months ago

    Melbourne, Australia MJD Recruitment Full time

    Be the face of the organisation! - Varied role with lots of interaction! - Up to $70,000 + Super! MJD Recruitment are seeking a professional, driven and friendly Front of House that enjoys representing an organisation to be at their best. As the face of the company being friendly, composed, professional and well presented are a prerequisite. As the Front...

  • Front of House

    3 months ago

    Melbourne, Australia Colliers International Full time

    Company Description At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa 9,000...

  • Front of House Administrator

    4 months ago

    Melbourne, Australia Arup Full time

    Do you want to make a positive impact on the world? Sustainable development is at the heart of everything we do. - At Arup, you’ll do more than work — you’ll shape a better world._ **About this role** We have a fantastic opportunity for a motivated **Front of House Administrator** to join our vibrant and enthusiastic Office Services team based in...

  • Front of House Manager

    3 months ago

    Melbourne, Australia MoVida Full time

    MoVida MoVida is looking for Front of House Manager at our original restaurant at 1 Hosier Lane Melbourne. About MoVida MoVida is a Spanish Tapas restaurant that has three venues in the Melbourne CBD and are run by Executive Chef Frank Camorra, who pioneered Spanish Cuisine in Melbourne. MoVida offers both modern and traditional Spanish food, in a warm...

  • Front of House

    3 months ago

    Melbourne, Australia Arup Full time

    **Joining Arup** Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. The Front of House & Events Coordinator role is pivotal within the Front of House (FoH) team, ensuring that daily procedures, such as catering orders, room setups, and pack downs, are executed to a high...

  • Front of House Administrator

    3 months ago

    Melbourne, Australia Arup Full time

    **Joining Arup** Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. This role will be based at the Concierge Desk as part of the Front of House (FoH) team and offer a hosting service for clients, visitors and staff located in and visiting the Melbourne Office. The primary focus...

  • Receptionist - Front of House Coordinator

    2 weeks ago

    Port Melbourne, Australia Workwear Group Full time

    About the RoleWe are seeking a highly motivated and organized Receptionist to join our team at Workwear Group. As the first point of contact, you will be responsible for providing exceptional customer service and ensuring a smooth workflow across the business.Key ResponsibilitiesGreet and welcome visitors in a professional manner, both in person and on the...

  • Front of House and Kitchen Hand

    3 months ago

    Melbourne, Australia Bowltiful Lanzhou Beef Noodle Full time

    We're open position for both Front of House and Back of House which located at CBD, Glen Waverly and Box Hill. If you're interested with the position please mentioned the location as well. **Front of house** We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff...

  • Front of House

    6 months ago

    Melbourne, Australia Trattoria Emilia Full time

    Do you love authentic Italian food and wine? Do you have a passion for hospitality that you want to share with others while providing them exceptional service? Our team is looking for someone like yourself! Trattoria Emilia is a high-quality traditional Italian restaurant in the heart of Melbourne CBD, we are looking for a Section Waiter to join our Front...

  • Front of House Staff

    5 days ago

    Melbourne, Victoria, Australia Australian Distilling Co Full time

    {"title": "Front of House/Bar Staff", "description": "Join Our Team at Australian Distilling CoWe are seeking a highly motivated and experienced Front of House/Bar Staff to join our team at Australian Distilling Co in Melbourne. As a key member of our team, you will be responsible for providing exceptional customer service and creating a memorable experience...

  • Front of House Staff

    2 days ago

    Melbourne, Victoria, Australia Australian Distilling Co Full time

    {"title": "Front of House/Bar Staff", "description": "Join Our Team at Australian Distilling CoWe are seeking a highly motivated and experienced Front of House/Bar Staff to join our team at Australian Distilling Co in Melbourne. As a key member of our team, you will be responsible for providing exceptional customer service and creating a memorable experience...

  • Front of House Staff

    3 months ago

    Melbourne, Australia Bowltiful Lanzhou Beef Noodle Full time

    Front of house requirements: Great interpersonal and teamwork skills, eager to learn and flexible shifts and hours, including evenings and weekends Required work experience: No work experience required **Job Types**: Full-time, Part-time **Salary**: $23.00 - $25.00 per hour Ability to commute/relocate: - Melbourne, VIC 3000: Reliably commute or planning...

  • Front of House Staff

    7 days ago

    Melbourne, Victoria, Australia Australian Distilling Co Full time

    {"title": "Front of House/Bar Staff", "description": "Join Our Team at Australian Distilling CoWe are seeking a highly motivated and experienced Front of House/Bar Staff to join our team at Australian Distilling Co in Melbourne. As a key member of our team, you will be responsible for providing exceptional customer service and creating a memorable experience...

  • Front of House Staff

    7 days ago

    Melbourne, Australia CM & Co. Coffee Roasters PTY LTD Full time

    We are looking for a personable, stylish person to deal with customers in a welcoming and efficient manner. To attend to orders, to seat customers, ensure that they have all they need. The initial impression is always the most important we find so the front of house person needs to leave an impression that will stay with customers. Pay: $26.00 - $29.00 per...

  • Front of House Allrounder

    6 months ago

    Melbourne, Australia Little Wolf Full time

    Little Wolf Experienced Cafe Allrounder Days only - Days Only - Consecutive days off - Cranbourne South A beautiful cafe in Cranbourne South is looking for a Front of House staff member. We are looking for an experienced Allrounder to be part of our professional team. The successfull applicant needs to truly enjoy customer service and be a welcoming warm...