Digital Solution Advisor Senior Specialist
2 months ago
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.
SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.
Job Profile
A Digital Solution Advisor is a customer-facing role mapping product capabilities to requirements of prospects to support the selling of solutions and services. This role serves as domain expert and spokesperson for designated solutions or product segments (S/4HANA Public Cloud). They are primarily responsible for pipeline growth, deal support, market development, development of content for solution-based training as well as references for additional market penetration.
Key Responsibilities and Tasks
These are some of the responsibilities you will have:
Deal Support
The Digital Solution Advisor Specialist is instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presales presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions, especially to high-level executives. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solutions. They will maintain and curate an asset library for efficient, low-touch transaction processes. Beyond the initial presentations, they will be leading discovery sessions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their intermediate knowledge of SAP solutions, backed by relevant customer success stories, will cement your credibility in the field. With expertise in virtual tools like the SAP Virtual Studio and OBS technology, they will ensure impactful remote presentations. As a specialist, they will have a hand in shaping customer roadmaps for their transition to Cloud environments and provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations
Demand Generation
A Digital Solution Advisor Specialist will play a role in our demand generation efforts. With an intermediate grasp of solution knowledge, they are trusted to enhance and refine content that speaks directly to our prospective clients. Collaborating closely with our DG & marketing teams, their insights will help craft targeted content that resonates with the needs and aspirations of our audience. Their proficiency ensures that our outreach is both relevant and compelling.
Digital Content
They will actively contribute to the development and refinement of digital content tailored for customer-facing scenarios. By incorporating intermediate-level insights and product nuances, they will enhance the depth and relevance of the content for our audience.
Sales Enablement
A Digital Solution Advisor Specialist delves deeper into sales enablement, actively participating in the creation and refinement of training materials. Their understanding of SAP products allows them to help sales teams navigate through complex features, ensuring they're well-prepared to address customer inquiries.
Experience and Language Requirements
- Bachelor's degree (or equivalent) in computer science or computer engineering is required.
- Prior experience and professional expertise in software development, integration platforms and/or AI technologies.
- Experience in consulting and/or presales with S/4 HANA Public Cloud OR a minimum of 10 years of professional experience in similar technology stacks.
- Knowledge/expertise in supply chain & logistics is a plus and will be given preference"
- Confident with topics like Cloud in the B2B environment, Hosted Services, and SaaS/ PaaS models, cloud-based commerce/ business networks
- Fluency in any Asian language would be advantageous for candidates, as it would enhance their ability to work on regional opportunities and provide significant benefits in client interactions.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 411070 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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