Administration Assistant/Customer Service

5 months ago


Carrum Downs, Australia Conquest Recruitment Group Full time
About the role

The successful candidate will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Friday and additional overtime as required. You will act as the first point of contact for customers and corporate clients, respond to enquiries, schedule bookings and be responsible for a range of administration tasks. You will have the opportunity to move into a permanent role after the successful completion of a probationary period and pre-employment checks.

Duties

  • Inbound and outbound calls
  • Schedule daily booking
  • Confirm and enter job details
  • Liaise with Project Managers and other stakeholders
  • Complete reports, quotes and other ad hoc administrative tasks
  • Provide outstanding customer service and strive to achieve targets and KPIs

Skills and experience

  • Proven customer service experience in a fast-paced role (insurance or construction industry highly beneficial)
  • Strong computer skills and able to use internal systems
  • Great attention to detail
  • Organised and excellent time management skills
  • Motivated and proactive



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