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Customer Service Representative

1 month ago

Carrum Downs, Victoria, Australia Conquest Personnel Pty Ltd Full time

About Conquest Personnel Pty Ltd

We are seeking a highly skilled Customer Service Representative to join our team in Australia. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and customers via telephone.

Key Responsibilities:

  • Provide customer service to clients and customers via telephone
  • Update customers on job progress
  • Prepare documents including work orders and finalisation of quotes
  • Act as first point of contact for queries

Requirements:

  • Excellent written and verbal communication skills
  • Proven ability to work with a sense of urgency
  • Can work autonomously and as part of a team
  • Strong administration and customer service experience
  • Ability to use MS office to an intermediate-advanced level

What We Offer:

Opportunity to work with a reputable company in the industry

Chance to develop your skills and experience in customer service and administration

Competitive salary and benefits package