Clinical Care Coordinator

2 weeks ago


Coffs Harbour, Australia The Shoreline Full time

Aged Care - Full Time

  • Benefit from staff discounts
  • Accommodation available
  • Competitive salary
  • Ability to proactively contribute to the processes and evolving culture of the organisation
  • Opportunity to grow and develop alongside the business

The Shoreline is seeking a Clinical Care Coordinator who is passionate about bringing comfort to the elderly and who shares our overarching CREED:

Caring - We care and act with compassion

Respect - We value our residents' needs, diversity & lifestyle choices

Excellence - We provide best practice, quality and safe care & services to support all of our residents

Engaged - We are there for our residents and we are empowered to find ways to say 'yes'

Dignity - We support our residents to make the choice to live the lifestyle they want

About The Role:

The Clinical Care Coordinator oversees the personal and clinical care and services within the residential aged care and daily operation of care floors. This role supports the Director of Care and acts as a facilitator of day-to-day treatment and attention to residents, ensuring a high-quality standard is upheld through leadership of the clinical team and personally where necessary.

In this role, you will be responsible for:

  • Co-ordinating the clinical/health care needs for all residents, ensuring that the residents care needs are met, regularly reviewed. Ensure care is based upon best practice guidelines.
  • Assist with the development and maintenance of clinical documentation, assessment and care planning for all residents.
  • Provide direction/advise/supervision to the care and clinical staff, in regard to the individual care needs of the residents.
  • Provide support and guidance to RN In Charge role, enabling effective oversight of the care delivery team and ensure resident wellbeing.
  • Oversee the Medication Management Policy (orders, administration, pharmacy follow up, advice to care and clinical staff).
  • Coordinate with the Education Coordinator ensuring Competency Assessments are completed every 12 months minimum.
  • Coordinate with the Quality Coordinator to ensure compliance requirements are met.
  • Maintain good communication and morale between all staff, management, allied, ancillary staff and medical practitioners and residents’ ‘person responsible’/family.
  • Co-ordinate/conduct (and document) Case Conferences/Multi-disciplinary team meetings to review and evaluate resident care.
  • Review (and order) stock levels for clinical care needs for the residents (eg medical stores, emergency equipment) in line with The Shoreline stores ordering processes.
  • To coordinate rostering and staffing in absence of Director of Care
  • In Charge role in absence of Director of Care
  • Maintenance of relevant care registers (psychotropic, high risk, vaccination)
  • Review, monitor, complete and report on all incidents
  • Completion of weekly and monthly clinical reports
  • Reports and meetings as directed by the Director of Care
  • Oversee all practices as per the Shoreline P&P

About Us:

The Shoreline is the newest luxury aged care facility on the Mid North Coast of NSW. The precinct boasts a fresh, resort-like atmosphere and a focus on high quality care of our aged residents and building a community in the superb beach side location where we live and work. The Shoreline is retirement living and premium residential aged care all packaged in to one breathtaking coastal site. The care facility is located within the village of luxury units and villas and is a stone’s throw away from a major shopping centre, beautiful beaches, and restaurants. We are a breath of fresh air in the region, bringing the most modern-day practices to the forefront of our residents ageing experience.

About You:

As someone with a proven track record of compassion, you will demonstrate kindness and empathy with the elderly and other diverse individuals. You will possess an intuitive responsiveness to aged care residents' individual wants and needs, whilst maintaining calm, composed and optimistic when faced with stressful or high pressure situations.

To succeed in this role you will need the following skills and attributes:

  • Registered Nurse with current registration with the Australian Health Practitioner Regulation Agency (AHPRA)
  • Demonstrated experience in residential aged care nursing with particular emphasis on clinical assessments, care planning, clinical indicator analysis and medication management.
  • Demonstrated ability in delivering clinical training through toolbox talks and undertaking competency assessment.
  • Demonstrated ability to operate independently and professionally with limited supervision.
  • Ability to work in a multi-skilled team environment and to communicate effectively with management, staff, and stakeholders, including medical and allied health professionals
  • Highly developed organisational skills and ability to determine work priorities.
  • Understanding of the ageing process and a commitment to advocate for older people in residential care and/or home care.
  • Commitment to ongoing professional development
  • Ability to use Microsoft Office software and other desktop applications to an intermediate level.
  • Police check clearance
  • Up-to-date vaccination as required by legislation or industry best practice from time to time.
  • Current Driver’s Licence (desirable)
  • Relevant qualifications in gerontological conditions such as Dementia, behaviour management, palliative care, etc. (desirable)

How to Apply:

Please complete the requested work history and education information on the application page (you are welcome to include any certificates or licences under the education section) and upload your resume.

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you

Simply complete the application process by clicking the Apply Now button and we’ll be in touch.

Apply Now

No Recruitment Agencies, please.



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