HR Operations Manager
3 weeks ago
** Full-time, temporary (12 month) position
As part of the mission of the Catholic Church in the Diocese of Parramatta, the HR Operations Manager is accountable for driving the provision of HR operational services to deliver high-impact support for schools and CSPD staff. The HR Operations team provides operational support including but not limited to employee data maintenance, employee classifications, employment verifications, employee onboarding into our Payroll system, and processing of pay affecting items. This is such a dynamic and exciting opportunity to enhance stakeholder relationships, help shape future business efficiencies whilst continuously driving a culture of service excellence. .
About the opportunity:
Do you have experience leading a team through change? Then this is a perfect opportunity for you to be part of the implementation of a new HRIS platform across the organisation, whilst also supporting a growing and driven team of HR & Payroll Administration Officers. This is a temporary (12 month) role, replacing our current HR Ops Manager who will be going on parental leave.
The HR Operations Manager is accountable for:
Developing and continuously improving a triage model, including processes and service platform pathways to effectively channel P&C queries for self-service, tier one resolution or specialist support
Collaborating with P&C teams and leaders to develop and maintain relevant knowledge materials and maintaining an appropriate level of expertise in the HR Operations team
Ensuring the provision of relevant policies and and procedures that support accessible and effective HR solutions and services to stakeholders
Ensuring compliance with legislative, regulatory, and industrial instrument obligations, including and building a structure of cyclical and ad-hoc reporting to pre-empt any changes to these obligations
Leading quality data management processes in the HRIS ecosystem and building metrics and insights that track adoption, utilisation and proficiency of stakeholders in use of resources and systems and enable informed, data driven decision making
Collaborating with wider P&C leaders to identify areas of opportunity to improve core business processes, workflows, data flow and systems and implement solutions for continuous improvement across HR Operations
The successful candidate:
To be successful in this highly rewarding role, you will demonstrate alignment to our purpose and values along with experience in the following areas:
Implementing new HRIS systems
Managing HR Operations Hubs
Supporting the training and development across the HR Operations team
Using SAP SuccessFactors software
Supporting a team through change
The benefits:
Be part of an unbelievable team that is excited for this new challenge and consistently drives efficiencies and collaboration.
Enjoy a hybrid working model (50% Office, 50% Remote)
EAP and Wellbeing Programs
Up to a 25% discount on school fees for employees with children attending a CSPD school
Be part of an organisation that is committed to professional development
Conveniently located office in North Parramatta with free street parking available
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