Duty Manager

9 months ago


Macquarie Fields, Australia Zenith Hotels Full time

**Introduction**:
We are currently seeking a dedicated and passionate Duty Manager (Night) to join our dynamic team at our Glenquarie Tavern. If you are enthusiastic about operational management and have a flair for gaming, then this is the perfect opportunity for you to bring your skills to the forefront. While this is a fulltime opportunity, applicants interested in regular casual hours are also encouraged to apply.

As the Duty Manager, you will play a pivotal role in leading the team within our venue. Responsibilities include:

- Oversee day-to-day operations of the venue including the gaming room, ensuring a smooth and enjoyable experience for patrons.
- Supervise the opening and closing procedures of the venue, including cash handling processes and security protocols.
- Monitor gaming equipment functionality, promptly reporting any maintenance or technical issues for resolution.
- Lead and motivate a team of gaming staff, providing guidance and support to deliver exceptional experiences for our customers
- Manage gaming room operations, including monitoring game play, resolving customer queries, and handling any issues that may arise.
- Ensure compliance with gaming regulations and company policies to maintain a secure and responsible gaming environment.

**To be considered for this role, you will need to demonstrate**:

- Proven experience as a Duty Manager/Gaming Manager within high volume gaming operations venues
- Demonstrated leadership skills with the ability to motivate and manage a diverse team by working as one team
- Excellent communication and interpersonal skills, with the ability to engage with customers and resolve issues effectively
- In-depth knowledge of gaming operations, including compliance with regulations and customer service standards

This role will require you to be available to work a a roster that is majority close shifts including weekends. If this sounds like an opportunity you're interested in, we would love to hear from you Previous applicants need not reapply.

**Skills and Experiences**:


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