Services Supervisor

3 weeks ago

Melbourne, Australia Scentre Group Full time
Your opportunity

We have an exciting opportunity for a services Supervisor to lead, mentor, and support our team, overseeing both Valet and the Suite at Westfield Doncaster.

About the Role:

In this role, you will join a team dedicated to creating meaningful experiences at the living centre every day. As a Services Supervisor , you'll lead and inspire your team to deliver exceptional service, ensuring our Service Promise is upheld across both Valet and Suite services.

Key Responsibilities:

  • Valet Parking: For many of our customers, the valet parking experience is both the first and last impression of their visit to our Westfield living centres, making the role of Valet Parking Supervisor crucial to our success. You’ll be responsible for managing the physical environment, overseeing people, processes, and ensuring the smooth commercial and technical operations of this business unit.
  • Suite: As part of the team, you’ll take charge of generating new business leads, managing the Suite calendar and executing seamless events. These include corporate meetings, internal events, and special occasions like bridal showers. You’ll also take charge of managing stylist bookings and collaborating with marketing to deliver high impact Suite events.
  • Lead, coach and develop our teams to deliver amazing customer experiences daily.
  • Ensure customer service levels are maintained at the highest level within the service teams by ensuring all team members are aware of requirements, monitoring customer complaints, providing training and coaching on service levels.
  • Rostering and budget management.

This is a permanent, full-time role with a Monday to Friday roster, plus a commitment to working one weekend per month.

What sets you apart

  • Ability to lead, motivate, and develop a team to achieve top performance.
  • Strong commitment to delivering excellent service and promoting a customer-first approach.
  • Experience managing processes, environments, and technical operations in a service-based business.
  • Knowledge of income targets and experience in contributing to revenue growth.
  • Ability to work well in a fast-paced environment and manage various tasks flexibly.

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period., and free parking at your local Westfield destination.

Discover more about

Applications close: Friday 29 th November (unless filled prior) .

  • Housekeeping Supervisor

    6 months ago

    Melbourne, Australia Supreme Hospitality Services Full time

    Supreme Hospitality Services is currently hiring an experienced Housekeeping Supervisor for one of our Housekeeping teams in Melbourne City. Right now, we're looking for a Housekeeping Team Supervisor to help oversee the work of assigned room and public area attendants to ensure product quality and cleanliness standards are met and ensure that guest...

  • Services Supervisor

    3 weeks ago

    Melbourne, Victoria, Australia Scentre Group Full time

    About the RoleWe are seeking a highly skilled and experienced Services Supervisor to lead and mentor our team, overseeing both Valet and Suite services at Westfield Doncaster.This is a permanent, full-time role with a Monday to Friday roster, plus a commitment to working one weekend per month.

  • Assistant House Supervisor

    1 month ago

    Melbourne, Australia MacKillop Family Services Full time

    About the role:The Assistant House Supervisor is responsible to oversee the daily care of young people provided by residential care workers within their allocated residential care home during times when the House Supervisor is not rostered to work, or is not present in the home. The Assistant House Supervisor is a part of the Out of Home Care Program and...

  • Food Services Supervisor

    2 weeks ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Parkville Job type: Ongoing - Full Time Organisation: Austin Health **Salary**: $29 - $30 Occupation: Medical and Nursing Reference: 2032 **_Are you a current Austin Health employee? _** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North...

  • Senior Loading Operations Supervisor

    1 month ago

    Melbourne, Victoria, Australia Recruitment Advisory Services Australia Full time

    Loading Supervisor Job DescriptionThe role of Loading Supervisor at our client's cold storage and refrigerated transport business is a key position in their logistics operation. As a supervisor, you will oversee the safe and efficient loading of temperature-sensitive goods, ensuring proper handling and storage to maintain product integrity during transit.Key...

  • Service Supervisor

    5 months ago

    Melbourne, Australia Giide Full time

    Attractive Hourly rate + paid overtime - Full use company vehicle - Mentorship and career growth We are seeking a qualified and experienced tradesman experienced in heavy equipment service and maintenance including hydraulics and auto electrical to take on the role of Service Supervisor. You will join a leading Australian OEM within their aftermarket...

  • Field Service Supervisor

    2 months ago

    Melbourne, Australia Canadian Solar Full time

    **JOB** DESCRIPTION** **Field Service Supervisor**: Canadian Solar was founded in 2001 in Canada and has been listed on NASDAQ since 2006. It is now one of the world's largest solar technology and renewable energy companies. Canadian Solar is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery storage solutions, and...

  • Supervisor- Customer Service Ambassadors

    1 month ago

    Melbourne, Australia SkyBus Full time

    Join Us as a Supervisor - Customer Service Ambassadors! **Join Our Team as a Supervisor - Customer Service Ambassadors!** **Location**: Melbourne - Tullamarine **Type**: Full-Time **Role Purpose**: Are you a dynamic leader with a passion for customer service? We’re seeking a Supervisor for our Customer Service Ambassadors (CSA) team to oversee daily...

  • Food Production Supervisor

    6 months ago

    Melbourne, Australia Challenger Services Group Full time

    **WHO WE ARE** Challenger is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane and the Gold Coast. Our capabilities and success lie within servicing the commercial cleaning, hospitality, food and beverage, food production, government,...

  • Sanitation Team Supervisor

    3 months ago

    Melbourne, Australia Challenger Services Group Full time

    **WHO WE ARE** Challenger is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane and the Gold Coast. Our capabilities and success lie within servicing the commercial cleaning, hospitality, food and beverage, food production, government,...

  • Food Services Supervisor

    6 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 50662 - **Full time, permanent role**: - ** Location - Austin Hospital**: - ** Competitive base + salary packaging + super + 5 weeks annual leave** Austin Health is the major...

  • Food Services Supervisor

    6 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 49159 - **Full time, permanent role**: - ** Location - Austin Hospital**: - ** Competitive base + salary packaging + super + 5 weeks annual leave** Austin Health is the major...

  • Customer Service Supervisor

    6 months ago

    Melbourne, Australia INEOS Automotive Full time

    **Customer Service Supervisor** INEOS Automotive - Grenadier - Built On Purpose Story so far Since Sir Jim Ratcliffe announced Project Grenadier in 2017, our team at INEOS Automotive has grown rapidly. From a start-up to the scaled business we are now, we’ve hit some huge milestones along the way. Despite some global challenges, we brought our first...

  • Customer Service Supervisor

    5 months ago

    Melbourne, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Supervisor

    6 months ago

    Melbourne, Australia INEOS Automotive Full time

    Customer Service SupervisorINEOS Automotive – Grenadier – Built On PurposeStory so far Since Sir Jim Ratcliffe announced Project Grenadier in 2017, our team at INEOS Automotive has grown rapidly. From a start-up to the scaled business we are now, we’ve hit some huge milestones along the way. Despite some global challenges, we brought our first vehicle,...

  • Operations Supervisor

    2 weeks ago

    Melbourne, Victoria, Australia City Facilities Management Full time

    About the RoleCity Facilities Management is a leading provider of facilities management services across Australia. We are seeking an experienced Operations Supervisor to lead our cleaning team in delivering exceptional service to our clients.Key Responsibilities:Supervise and coordinate the cleaning team to ensure efficient and effective delivery of...

  • Transport Supervisor

    6 months ago

    Melbourne, Australia PFD Food Services Full time

    Afternoon or Day Shift Available - Discounted food, travel, movie tickets, entertainment, gym memberships + more - Diverse & Inclusive workplace Did you ever wonder how the food products we distribute ever got into the trucks you’ve seen driving all over the country? If you had, you might be the kind of person we are looking for to join our leadership...

  • Dining Services Supervisor

    3 weeks ago

    Melbourne, Australia Florida Tech Full time

    The Dining Services Supervisor is responsible for the general first-line oversight of a particular dining function or location work shift. Decisions made are operational in nature and within guidelines that have been established by senior management. Ensures established guidelines and procedures are followed by subordinates. Takes responsibility for work...

  • Supervisor (Food Services) - Westside Lodge Ddrc

    5 months ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Facilities Management Reference: 53736 **Title** Food Services Supervisor - Westside Lodge Dual Diagnosis Rehabilitation Centre **About the Role** An exciting opportunity exists at Western Health Drug Health...

  • Food Service Supervisor

    2 days ago

    Melbourne, Victoria, Australia Funlab Full time

    Funlab is a leader in the amusement and entertainment industry, with a growing team of passionate professionals. We're currently seeking an experienced Kitchen Supervisor to join our team at Strike Bowling venue in QV, Melbourne CBD.As a Kitchen Supervisor, you'll be responsible for preparing and delivering our standard bar menu items and function finger...