Specialist Consulting Clinic and Access Coordinator

3 weeks ago

Berwick, Australia Monash Health Full time

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About the Role

This position is primarily responsible for managing daily clinic operations and overseeing all the associated tasks that are required to be completed.  This position is also responsible for supporting clerical staff to meet performance requirements, implementing changes in processes and procedures as well as the delivery of training and education packages. We are seeking a compassionate and motivated individual who has outstanding leadership and customer service skills to join the team at Monash Health Specialist Consulting (Outpatients) Casey.  Our Clinic and Access Coordinators provide strong leadership to our clinic administration team and support services to our clinical teams and their patients. The Specialist Consulting (Outpatients) team is responsible for ensuring the patient experience is second to none.  The patient is treated with respect and dignity while seeking the support and services of Monash Health.  

About You 

You are a proactive, experienced and motivated healthcare administrator and leader who enjoys working in a fast paced environment.  Working in a hospital environment doesn’t faze you and you are able to maintain and demonstrate integrity, compassion, accountability, respect and excellence. You have: 

  • A leadership approach to your work responsibilities and enjoy coaching and training others to achieve successful outcomes 

  • Previous experience identify and implementing changes to processes and procedures 

  • Friendly and helpful customer service and communication skills 

  • Proven organisational skills and can work autonomously 

  • Demonstrable ability to manage a range of administration responsibilities across a number of areas 

  • A quality focus whilst ensuring work is completed within the required time frames 

  • A flexible approach to staggered start and finish times 

Benefits of working at Monash health:  

  • Salary packaging  

  • On-site car parking 

  • Monthly ADO’s 

  • Access to salary packaging, private health insurance and industry banking at competitive rates. 

For a confidential discussion please contact Peter Lambrinos, Administration Manager, Specialist Consulting (Outpatients) on 8768 1681.

For the Position Description, please click here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’ 

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close on 12 June, 2024

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