Team Leader Consulting Suites

2 weeks ago


Berwick, Australia St John of God Health Care Full time

Your role at St John of God St John of God Berwick Hospital

You will be responsible for providing a high standard of administrative support to Consulting Doctors, ensuring a high level of customer service is provided to Consulting Doctors and their patients and provide assistance to the Consulting Suites Co-ordinator.

The Position- Foster a clinical team culture of interdisciplinary collaboration leading to improved patient outcomes- Monitor patient, doctor and caregiver satisfaction results. Respond to results by ensuring interventions are designed, implemented and evaluated to address areas which fail to meet benchmark standards.- Provide leadership, through effective personal, professional communication, and interpersonal capabilities and change management as well as team and strategic capabilities - as outlined in the SJGHC Leadership Profile.- Access and interpret data to monitor and improve the quality of the service or identify new opportunities in order to grow the ministry and provide a strategic direction and vision for the unit.- Supervise Consulting Suites administration staff to ensure all key duties are undertaken.- Monitor delegated tasks to ensure correctness.- Booking and scheduling of Consulting Doctor’s appointments and to maintain an accurate record of patients seen.- Participate in the documentation of Risk Assessments and Standard Operating Procedures for activities that could pose a OHS risk.

You will demonstrate a high level of efficiency in multi-tasking office environment and be familiar with medical terminology proficiency. You will possess sound communication skills and the ability to communicate effectively with general public, patients, doctors, fellow caregivers and management.

To be successful, you will have initiative and demonstrate reliability, be self-motivated and able to work without supervision, have strong literacy and organisation skills.

Above all, patient care will be at the core of everything you do committing to and Supporting our Mission and Values.

We can offer you- Salary: $66,082 to $67,709 plus 11% superannuation- A Permanent Full time position available- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing-
- work related expenses-
- self-education and-
- additional superannuation-
- A healthy work-life balance through flexible work options, additional purchased leave and well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance- Dynamic multidisciplinary team

For enquiries contact Julie Gould, Consulting Suites Manager, on (03) 8784 5623.

Application closes on 2nd July 2024
- All caregivers employed by St John of God Health Care are required to be vaccinated from Covid-19 and Influenza in order to fulfil the requirements of the role._



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