See more Collapse

Reservations Agent

1 month ago

Perth, Australia AccorHotel Full time
Job Description

This is your opportunity to join our close-knit professional Reservations Team at the Novotel Perth Langley. This position offers you the opportunity to work your way in an exceptional team environment that fosters learning, development and career progression. If you are ready for the next move in your career, apply now.

We are seeking for applicants on Full Time capacity to join our busy Reservations Team.

  • Provide quality service to all guests by responding to their requests promptly, efficiently and courteously
  • Attend to all incoming calls and emails in a professional and polite manner, constantly striving to provide total customer satisfaction. 
  • Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills
  • Ensure procedures are followed for all monetary transactions, accounting and banking accordingly
  • Tailing customer service to loyalty members, VIP Accor World and sign ups.

Qualifications

  • Demonstrated ability and passion to deliver exceptional guest service over the phone, email and face to face
  • Team player with high level of initiative & the ability to work autonomously
  • Excellent written and verbal communication skills
  • Previous experience in a similar role preferred.


Additional Information

In addition to the opportunity to grow and develop your career potential, we provide duty meals and discounts in over 100 countries with AccorHotels and our partners.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. 

What you will enjoy

  • Work Your Way - We adjust to your lifestyle and meet you where you are
  • Learn Your Way – Personal development plans and career progression
  • Incredible staff discounts across all Accor properties and restaurants (worldwide)
  • Gain amazing exposure working with a leader in the industry
  • Career progression and diversification will be a dream with the hundreds of properties in our portfolio

We have other current jobs related to this field that you can find below

  • Central Reservations Agent

    4 days ago

    Perth, Australia The Meat and Wine Co Full time

    **Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our Central Reservations Team in Perth CBD. Working directly with the Central Reservations Manager, you will be responsible for all reservations for our **4 Perth based restaurants. **Being the first point of contact with our guests, our agents should...

  • Central Reservations Agent

    2 weeks ago

    Perth, Western Australia The Meat and Wine Co Full time

    Seagrass Boutique Hospitality Group are looking for experienced Central Reservations Agents to join our Central Reservations Team in Perth CBD.Working directly with the Central Reservations Manager, you will be responsible for all reservations for our 4 Perth based restaurants. Being the first point of contact with our guests, our agents should want to make...

  • Reservations Agent

    3 weeks ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24031016 **Job Category** Reservations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Reservations Agent** - Beautiful location on the Elizabeth Quay waterfront - Training and Career...

  • Reservations Agent

    2 weeks ago

    Perth, Western Australia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementReservations Agent Beautiful location on the Elizabeth Quay waterfront 5 minutes walk from Elizabeth Quay station and close to public transport Free Employee...

  • Reservations Agent

    2 weeks ago

    Perth, Western Australia Accor Full time

    Company Description Novotel Perth Murray Street represents one of Accor's most exciting and notable brands. Set in the vibrant cultural and business district of Perth CBD, 41⁄2 star Novotel Perth Murray Street is an excellent choice for every imaginable kind of travel in Western Australia. We have the perfect opportunity for an experienced full time ...

  • Reservations Agent

    4 weeks ago

    Perth, Australia Accor Full time

    Company Description Novotel Perth Murray Street represents one of Accor’s most exciting and notable brands. Set in the vibrant cultural and business district of Perth CBD, 4½ star Novotel Perth Murray Street is an excellent choice for every imaginable kind of travel in Western Australia. We have the perfect opportunity for an experienced full time ...

  • Reservations Agent

    4 weeks ago

    Perth, Australia Novotel Full time

    Company DescriptionNovotel Perth Murray Street represents one of Accor’s most exciting and notable brands. Set in the vibrant cultural and business district of Perth CBD, 4½ star Novotel Perth Murray Street is an excellent choice for every imaginable kind of travel in Western Australia.We have the perfect opportunity for an experienced full...

  • Reservations Agent

    1 week ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24058225 **Job Category** Reservations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent/ Host

    4 weeks ago

    Perth, Australia The Meat & Wine Co Full time

    **The Meat & Wine Co Perth** restaurant is seeking **Hosts/Reservations Agents** to join the team**. 30 - 35 hours available.** **Benefits include**: - Employee discounts and daily staff meals - Tips - A professional, dynamic work environment - Ongoing training and development for career progression - Opportunity for growth in a large, dedicated and...

  • Restaurant Reservations Agent

    2 weeks ago

    Perth, Australia The Meat and Wine Co Full time

    Established in 2000, The Meat & Wine Co prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co is a **full service, casual fine dining steakhouse** that specialises in **dry-aging steaks** and has an **impressive wine selection**. Our teams prides itself on its people first culture and training and...

  • Reservations Agent

    2 weeks ago

    Perth, Western Australia NOVOTEL Full time

    Role Overview:In this role, you will be the first point of contact for guests, handling individual and group reservations to ensure a seamless start to their stay. You will lead our Reservations team by:Managing inbound FIT reservations and groups from inquiry to on-site coordinationBeing knowledgeable about the Accor Live Limitless Loyalty ProgramEnsuring...

  • Reservations Agent

    4 weeks ago

    Perth, Australia NOVOTEL Full time

    Job DescriptionALL about the role:Often the first point of guest contact, your main role is assisting and completing individual and group reservations for our guests - ensuring a smooth start to their stay with us and leading our Reservations team as well as: Meeting the needs of inbound FIT reservations and groups from the taking of the inquiry, conversion...

  • Reservations Agent

    3 weeks ago

    Perth, Australia Four Points Full time

    **Job Description**: **Job Number** 23126763 **Job Category** Reservations **Location** Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Four Points by Sheraton - where timeless classics are integrated...

  • Reservations Agent

    2 weeks ago

    Perth, Western Australia Four Points Full time

    Job Description:Job Number Job Category ReservationsLocation Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementFour Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest,...

  • Reservations Agent

    2 weeks ago

    Perth, Western Australia AccorHotel Full time

    Job DescriptionThis is your opportunity to join our close-knit professional Reservations Team at the Novotel Perth Langley. This position offers you the opportunity to work your way in an exceptional team environment that fosters learning, development and career progression. If you are ready for the next move in your career, apply now.We are seeking for...

  • Reservations Agent

    2 weeks ago

    Perth, Western Australia Accor Full time

    Company DescriptionOur HotelAt AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple food and...

  • Reservations Agent

    4 weeks ago

    Perth, Australia Accor Full time

    Company Description Our Hotel At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience. Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple...

  • Reservations Agent

    4 weeks ago

    Perth, Australia Accor Full time

    Company DescriptionOur HotelAt AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple food and...

  • Reservations Agent

    2 weeks ago

    Perth, Australia AccorHotel Full time

    **Company Description** Our Hotel** At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience. Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple...

  • Reservations Agent

    2 weeks ago

    Perth, Western Australia AccorHotel Full time

    Company Description Our Hotel**At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple food...