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Client Support Representative

3 months ago

North Ryde, Australia Future You Full time
  • Client Support Representative x2
  • Permanent Fulltime - Hybrid - North Ryde
  • Modern Office with a Vibrant, Collaborative Team Culture

Client Overview

Our client, a reputable company expanding its client support team, has exciting opportunities for Client Support Representatives. Your exceptional communication skills and positive attitude will be highly valued.

About the Role:

  • Communicate with clients via phone, email, live chat, and social media.
  • Address customer inquiries about product deliveries.
  • Coordinate with the warehouse and logistics team regarding delivery times and stock availability.
  • Compile weekly and monthly reports.
  • Handle general administration tasks as needed.
  • Benefit from an employee-focused performance rewards and recognition program.
  • Enjoy a fun and engaging team culture with social activities.
  • Conveniently located near the metro.


Ideal Candidate:

  • Outstanding customer service and interpersonal skills.
  • Minimum of 1 year in a call center environment.
  • Excellent command of the English language.
  • Proficient in MS Office.
  • Experience with Zendesk is a plus.
  • Sydney-based.
  • Permanent role in a modern office.
  • Must hold Citizen or PR status.

If you are passionate about customer service and have a love for animals, click ‘Apply Now.’ For any questions, email tamsinclark@future-you.com.au.