Client Support Representative
2 months ago
- Client Support Representative x2
- Permanent Fulltime - Hybrid - North Ryde
- Modern Office with a Vibrant, Collaborative Team Culture
Client Overview
Our client, a reputable company expanding its client support team, has exciting opportunities for Client Support Representatives. Your exceptional communication skills and positive attitude will be highly valued.
About the Role:
- Communicate with clients via phone, email, live chat, and social media.
- Address customer inquiries about product deliveries.
- Coordinate with the warehouse and logistics team regarding delivery times and stock availability.
- Compile weekly and monthly reports.
- Handle general administration tasks as needed.
- Benefit from an employee-focused performance rewards and recognition program.
- Enjoy a fun and engaging team culture with social activities.
- Conveniently located near the metro.
Ideal Candidate:
- Outstanding customer service and interpersonal skills.
- Minimum of 1 year in a call center environment.
- Excellent command of the English language.
- Proficient in MS Office.
- Experience with Zendesk is a plus.
- Sydney-based.
- Permanent role in a modern office.
- Must hold Citizen or PR status.
If you are passionate about customer service and have a love for animals, click ‘Apply Now.’ For any questions, email tamsinclark@future-you.com.au.
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