Proposition Manager Telco

2 weeks ago

Melbourne, Australia AGL Full time

Join the change. Together, we’ll make history.

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.

About the role:

As the Telco Proposition Manager, your focus will be on driving profitable customer growth, by increasing acquisition and reducing churn, as well as enhancing cross-selling for a better retailer experience.

The position seeks an experienced professional skilled in fostering stakeholder relationships and achieving results at a senior level. This individual must be self-driven, able to work independently, and proficient in collaborating with various stakeholders. A thorough understanding of the telecommunications sector would be advantageous but not compulsory.

What you'll do:

  • Define and communicate value propositions for mobile, NBN, and voice products.

  • Lead targeted initiatives to improve product performance, aligned with AGL's strategy and aimed at enhancing customer value and revenue metrics.

  • Collaborate with stakeholders to gather insights, identify customer segments, and inform decision-making.

  • Contribute to managing AGL's telco categories, identifying growth opportunities and prioritizing activities.

  • Coordinate cross-functional teams to ensure timely delivery of go-to-market initiatives.

  • Set clear objectives and goals for each initiative and oversee key ceremonies and testing activities.

About you:

  • Demonstrated experience in Product Management, GTM Management or Proposition Management.

  • Hold a strong passion for customers and ensuring they are the centre of everything you do.

  • Previous telecommunications experience – preferred not compulsory.

  • Strong leadership, stakeholder management and influencing skills, with experience leading cross functional teams.

  • Ability to understand the legal and regulatory framework In the telecommunications industry.

  • Experience with JIRA and confluence – Desirable.

At AGL, we offer a wide range of benefits including:

  • Flexible working options including hybrid work.

  • Discounts on energy, telcos and solar plans.

  • Participate in Energise - our reward & recognition program.

  • Access 20 weeks of paid parental leave for the primary carer.

  • Access to an additional week of recharge leave per year.

  • Play an active role in our diversity & inclusion initiatives.

  • Novated leasing and Electric Vehicle subscriptions.

  • Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.

We'd like to see your application submitted by: May 15th 2024

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Marketing

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