Loans Administration Officer

4 weeks ago

Box Hill, Australia BOQ Full time

About the Role

We are currently seeking an experienced Loans Administration Officer to join the BOQ team for the Owner Managed branch. As the Loans Administration Officer, your main responsibilities will include; underwriting of loan applications, loan file maintenance whilst providing lending administration support, valuations, property services and other documentation processes for the branch.

Further, you will enjoy delivering exceptional customer service to our customer network, in line with BOQ audit and compliance requirements. Further, responsibilities will include:

  • Processing lending applications from application through to post settlement for personal loans, home loans and investment loans
  • Order valuations, title searches, company searches, manual credit checks
  • Order, download and collate loan documentation
  • Action loan documentation and complete compliance checks
  • Liaise with various stakeholders (internal / external) to ensure seamless end to end loan processing

About you

As an experienced loans administration officer, you will demonstrate proven experience in a similar role, and thrive in a customer centric environment. Further, you will demonstrate:

  • Proven customer service orientation with demonstrated relationship building skills
  • Experience in underwriting of loan applications, with a focus on home loans
  • Experience in processing lending applications as well as loan file maintenance 
  • Ensure branch operations are managed in accordance with bank policies and procedures on risk, compliance and security
  • Exceptional attention to detail

This is a fantastic opportunity to develop your career at BOQ, meet new people and join a motivated team of professionals

About Us

With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks.

BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees.

Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

Our Perks

  • BUPA Corporate Plan
  • Discounted financial products
  • Employee Assistance Program (EAP)

How to Apply

To apply for this role please follow the links or apply via our Careers Page. 

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications. 

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