Account Manager, Patient Care Solutions

3 weeks ago

Mascot, Australia GE Healthcare Full time

Job Description Summary

As Account Manager – Patient Care Solutions (PCS), you will create and win sales opportunities through providing market leading solutions for our customers. You will embrace technology, have passion for patient care solutions, and are seeking to progress your corporate career.
Success will be achieved by applying a consultative, problem solving and customer focused approach to selling.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

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Job Description

Essential Responsibilities:

  • Accountable to achieve Operating Plan targets for assigned accounts and territories

  • Pricing compliance for opportunities to ensure business profitability

  • Accurately forecast orders and sales within Salesforce through management of opportunities

    • Regular customer interactions through meetings, calls and emails to:

    • Build sales and account funnel to uncover new opportunities through various engagement means

    • Qualify opportunities via a discovery

    • Progress opportunities

    • Build and maintain relationships with multiple stakeholders including C-Suite, Clinicians, KOL’s, decision makers

  • Ensure data quality compliance including the creation of Accounts, Contacts, Events, Opportunities, Business Planning documents and Install Bases in Salesforce

  • Maintain compliance with training to ensure product, customer and market knowledge remains current

  • Increase brand awareness by leveraging social media platforms

Quality Specific Goals:

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

  • Complete all planned Quality & Compliance training within the defined deadlines Identify and report any quality or compliance concerns and take immediate corrective action as required.

  • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPAA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.

  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken.

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

  • Complete all planned Quality & Compliance training within the defined deadlines.

  • Identify and report any quality or compliance concerns and take immediate corrective action as required.

  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications and Experience:

  • Experience in managing key accounts with a strategic focus and a thorough understanding of the capital sales process

  • Ability to manage relationships with multiple stakeholders including customers, KOL’s, internal team members and GE Healthcare Leadership team

  • Sales and Account Management experience in the health care industry is desirable

  • Proven professional business acumen and strong presentation skills

  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  • Willingness to travel within your specified geographic region as well as to nationwide sales meetings and tradeshows

  • Demonstrate behaviours including empathy, humility, integrity, and resilience

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

  • Flexible working options and flexible hours

  • Competitive salary + bonus + car allowance or company car

  • 5 weeks leave (ask about "take 5")

  • Generous leave & family policies

  • Long term career opportunities (locally and globally)

  • Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping) *This was recently rated as one of our employees favourite benefits

Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19.

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