Technician - Field Service

3 weeks ago

Darwin City, Australia Cummins Full time

DESCRIPTION

$15,000 Joining Bonus offered

Relocation provided within Australia.

We are seeking a Field Service Technician to join our team based in Darwin . This role will focus on the diagnoses and completes repairs to engines at our customer’s site.

RESPONSIBILITIES

In this role, you will make an impact in the following ways:

  • Diagnoses and completes less complex repairs to engines at the customer’s site.

  • Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.

  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

  • Identifies additional service opportunities with customer..

  • Maintains service vehicle and tools for cleanliness and proper operation.

QUALIFICATIONS

To be successful in this role you will need the following:

  • Apprentice Trained Engine Technician (Preferred)

  • Australian recognised Trade certificate (heavy or light vehicle)

  • Locally valid driving permit

  • Expert level knowledge of and/or experience with engine products

  • Customer service experience

  • Experience providing technical advice and coaching to more junior technicians (preferred)

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