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Technician - Field Service

3 months ago

Darwin, Australia Cummins Inc. Full time

DESCRIPTION

We are seeking a Field Service Technician to join our team based in Darwin . This role will focus on the diagnoses and completes repairs to engines at our customers site.

In this role, you will make an impact in the following ways:

Diagnoses and completes less complex repairs to engines at the customers site.

Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.

Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.

Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Identifies additional service opportunities with customer..

Maintains service vehicle and tools for cleanliness and proper operation.

To be successful in this role you will need the following:

· Apprentice Trained Engine Technician (Preferred)

· Australian recognised Trade certificate(heavy or light vehicle)

· Locally valid driving permit

· This position may require licensing for compliance with export controls or sanctions regulations.

· Significant field service work experience

· Expert level knowledge of and/or experience with engine products

· Customer service experience

· Experience providing technical advice and coaching to more junior technicians (preferred)

QUALIFICATIONS