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Technician - Field Service

2 months ago

Darwin, Australia Cummins Inc. Full time

DESCRIPTION

$15,000 Joining Bonus offered

Relocation provided within Australia.

We are seeking a Field Service Technician to join our team based in Darwin . This role will focus on the diagnoses and completes repairs to engines at our customers site.

RESPONSIBILITIES

In this role, you will make an impact in the following ways:

Diagnoses and completes less complex repairs to engines at the customers site.

Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.

Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.

Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Identifies additional service opportunities with customer..

Maintains service vehicle and tools for cleanliness and proper operation.

QUALIFICATIONS

To be successful in this role you will need the following:

Apprentice Trained Engine Technician (Preferred)

Australian recognised Trade certificate(heavy or light vehicle)

Locally valid driving permit

Expert level knowledge of and/or experience with engine products

Customer service experience

Experience providing technical advice and coaching to more junior technicians (preferred)