Current jobs related to Guest Service Agent - Fraser Island - SeaLink K'gari (Fraser Island)

  • Guest Services Agent

    1 month ago

    Kangaroo Island, Australia Baillie Lodges Full time

    Elevate your career with this rewarding opportunity for an **Guest Services Agent** to be part of the Southern Ocean Lodge team. You have a passion for making everyone feel welcome and providing an outstanding guest experience. **This role will see you**: - Meeting and greeting our discerning guests - Processing arrivals and departures - maintaining room...

  • Guest Experience Officer

    6 months ago

    Phillip Island, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    7 months ago

    Phillip Island, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Reservations Agent

    2 days ago

    Rottnest Island, Australia Discovery Parks Full time

    Work in one of Australia’s top tourism destinations - Rottnest Island - Join a fantastic team and fun working environment - Stability and career growth as well as national opportunities with Discovery Parks. **About Us**: Discovery Parks on Rottnest Island features 83 glamping tents and is home to Pinkys Beach Club. We offer a unique and connected...

  • Environmental Services

    7 months ago

    Hope Island, Australia Arcare Aged Care Full time

    **Casual Cleaner - Arcare Hope Island** - Minimum salary range $23.91 - $28.67 per hour (plus casual loading) - Monday - Sunday (7:00 - 15:00) **casual** shifts available - Job stability with meaningful and deeply rewarding work - Promotes and Supports a Healthy Work-Life Balance - Opportunities for Professional Development and Career Progression **About...

  • Environmental Services

    7 months ago

    Hope Island, Australia Arcare Aged Care Full time

    **Cleaner - Arcare Hope **Island** - Minimum Salary Range $23.91 per hour plus casual loading - Job stability with meaningful and deeply rewarding work - Promotes and Supports a Healthy Work-Life Balance - Opportunities for Professional Development and Career Progression **About Arcare** As one of Australia’s leading aged care providers, we have 50...

  • Receptionist & Club Services Support Officer

    7 months ago

    Hope Island, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Join Our Team! Are you looking for an exciting opportunity to be the face of a dynamic club while providing exceptional support services? We are seeking a dedicated Part-Time Receptionist & Club Services Support Officer to join our team at the Rec Club in Sanctuary Cove. This Part time role will operate on a set rotating...

  • Housekeeping Attendant

    3 months ago

    Kangaroo Island, Australia Baillie Lodges Full time

    We now have rewarding opportunities for **Housekeeping attendants** to join our Southern Ocean Lodge family on Kangaroo Island. **_ Couples encouraged to apply_** **The Role** - Servicing and cleaning suites and public areas to a high standard - Ensuring rooms are stocked with guest amenities, towels and linens - Assisting in laundering and sorting linen...

  • Duty Manager

    3 months ago

    Kangaroo Island, Australia Baillie Lodges Full time

    **Southern Ocean Lodge **has an exciting opportunity for a** Duty Manager **to join our Southern Ocean Lodge family on Kangaroo Island. **The Role**: In this varied role, you’ll be at the heart of ensuring our guests experience seamless luxury during their stay. Your day will be spent welcoming guests on arrival, supporting department leaders across Guest...

  • Receptionist & Customer Service Representative

    6 months ago

    Hope Island, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Are you an experienced receptionist with a passion for exceptional customer service? Do you thrive in a dynamic and busy environment? If so, we want you to be part of our team at the Sanctuary Cove Marina on the stunning Gold Coast! Our marina is a bustling hub for boating enthusiasts, offering top-notch facilities and...

  • Front of House Wait Staff

    4 months ago

    Hope Island, Australia Mad over Italian Full time

    **Join Our Team - Experienced Front of House Staff Wanted!** Mad over Italian is looking for dedicated, customer-focused individuals to join our Front of House team! If you have a passion for hospitality and thrive in a fast-paced dining environment, we want to hear from you! **What we’re looking for**: - Proven experience in a front-of-house role...

  • Front Office Manager: Discovery Resorts

    4 months ago

    Rottnest Island, Australia Discovery Resorts Full time

    Live and work on the beautiful Rottnest Island, WA - Opportunity to join a fun, talented Team with an Industry leader - Full time ongoing position with accommodation provided **About Us**: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people...

  • Porter: Discovery Resorts

    3 months ago

    Rottnest Island, Australia Discovery Resorts Full time

    Located on beautiful Rottnest Island, WA - Opportunity to join a fun, talented Team with an Industry leader - Commuting from Fremantle, we can assist with ferry costs **About Us**: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide,...

  • Receptionist - Rottnest Island

    7 months ago

    Rottnest Island, Australia Discovery Parks Full time

    Work in one of Australia’s top tourism destinations - Rottnest Island - Join a fantastic team and fun working environment - Growth opportunity with a large Australian company **About Us**: Discovery Parks on Rottnest Island features 83 glamping tents and is home to Pinkys Beach Club. We offer a unique and connected experience for our guests. An...

  • Assistant General Manager

    6 months ago

    Rottnest Island, Australia Discovery Resorts Full time

    Fantastic package on offer - quarterly/annual bonus scheme! - Live and work on the iconic Rottnest Island! - Manage and help grow our high performing hospitality team! **About Us**: Nestled into the sand dunes in one of the most relaxed and breathtaking coastal locations in Australia, Discovery Parks is bringing to life Rottnest Islands first glamping...

  • Housekeeping Attendant

    7 months ago

    Phillip Island, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Amenity Cleaner: Discovery Resorts

    4 months ago

    Rottnest Island, Australia Discovery Resorts Full time

    Located on beautiful Rottnest Island, WA - Opportunity to join a fun, talented Team with an Industry leader - Enjoy island life or commute from Fremantle **About Us**: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has...

  • Shift Leader

    7 months ago

    Hope Island, Australia Guzman y Gomez Full time

    **Job Description**: Join GYG **Helensvale **as a Shift Leader to drive the best customer service and culture! The Shift Leader assumes the responsibility of guiding the team efficiently during designated trading hours, ensuring team motivation and engagement by upholding our food safety and quality standards. Your role involves leading the team through...

  • Gym Attendant Sanctuary Cove Country Club

    7 months ago

    Hope Island, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Join Our Team! We are seeking an energetic and passionate fitness professional to work on our gym floor, as well as cover reception. This is a casual opportunity working approximately 20 hours per week. **Key duties include**: Providing a high level of customer service to members and guests. Conducting fitness assessments...

  • Bartenders at Tgi Fridays

    2 days ago

    Clear Island Waters, Australia TGI Fridays (Chadstone) Full time

    At TGI FRIDAYS we do things big, bold, and delicious! In Australia, we are in an exciting growth phase and looking to meet the up-and-coming leaders of the hospitality scene. Born in New York in 1965, TGI FRIDAYS is now the world's largest full-service casual dining restaurant group with almost 1,000 restaurants in 61 countries. Our brand has been built on...

Guest Service Agent

2 months ago

Fraser Island, Australia SeaLink K'gari (Fraser Island) Full time

About the Role

We are looking for a positive, motivated and professional Guest Service Agent to join our dynamic Front Office team at Kingfisher Bay Resort on beautiful K'gari (Fraser Island). The Guest Service Agent is primarily responsible for ensuring exceptional guest experience.

This is a permanent part-time position, and our ideal candidate will have resort/hotel front desk experience. This is a live on island role where you work and live at Kingfisher Bay Resort. 

 

Role Responsibilities

  • Greet all incoming and outgoing guests to the resort – guest check in and check out process. 
  • Accurately allocate rooms. 
  • Welcome all guests in a professional and friendly manner. 
  • Directing all guests to the appropriate check in area.
  • Coordinate, where required bus arrivals and guest arrivals. 
  • Manage phone calls in a timely and professional manner. 
  • Direct guests to rooms on arrivals. 
  • Be familiar with room rates and reservation information. 
  • Always provide accurate and information to guests. 
  • Maintain guest accounts, billing arrangements and payments on check out. 
  • Follow in house policies and procedures to maintain guest security. 
  • Take guest messages and ensure prompt delivery to room. 
  • Assist guests with all general enquiries. 

Skills, Qualifications & Experience Required

  • Exceptional time management skills
  • Excellent communication skills
  • Extraordinarily high level of customer service and work ethic
  • Demonstrated experience in a similar role in a large Hotel or Resort based environment
  • Demonstrated experience in daily cashiering procedures, credit card reconciliation
  • Knowledge of property management systems 
  • Demonstrate people management skills and an understanding of cultural diversity within the workplace

Employee Benefits - conditions apply

Living and working on K'gari is an experience like no other, and we’ve got some sweet perks to make it even better:

  • Affordable Island Living: Only $150.44 per week, including accommodation, 3 daily staff meals, and Wi-Fi.
  • Travel Allowance: An annual $1,000 SeaLink Employee Travel Allowance to help you explore.
  • Exclusive Discounts: 25% off resort dining, bars, retail, and spa
  • Employee Training Programs: We’re committed to your growth and development.
  • Recognition Programs: Your hard work won’t go unnoticed—we’ve got awards and programs to celebrate you
  • Island Adventures: Free K'gari Explorer Tours—experience the beauty of the island up close.
  • Convenient Transfers: Free ferry rides to and from the island—getting here is a breeze.
  • Wellness Perks: Access to our pool, staff gym, tennis courts, and more. Work-life balance at its finest

About Us

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.

 

SeaLink K'gari (Fraser Island) is a World Heritage listed island off Australia’s Eastern Queensland coast, it is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be

 

How to Apply 

Click APPLY and upload a copy of your up-to-date resume and cover letter. 

 

Working in paradise… we can’t think of anything better