Guest Experience Officer

2 weeks ago

Phillip Island, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Park**

Whether you’re visiting to catch a glimpse of the largest Little Penguin colony in the world or escaping for a family holiday along Victoria’s southern coastline, check into Ingenia Holidays Phillip Island.

Set in a cul-de-sac, Ingenia Holidays Phillip Island provides the ultimate beachfront location paired with a natural bush setting.

With local shops, cafes and restaurants a short 500 metres’ walk away, you don’t have to travel far when you want to leave the washing up to someone else during your stay.

**About the Role**

We are seeking a friendly & professional Guest Experience Officer to join our Queenscliff Holiday Park on casual basis. Weekend availability is essential.

**Responsibilities**
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
- Direct guest check in and check out and attend to general receptionist duties following correct procedures
- Ensure high level of customer service is maintained at all times
- Contact housekeeping or maintenance staff when residents/guests report problems

**About You**
- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker
- Availability to work weekends & public holidays

**Culture and Benefits

  • Guest Experience Officer

    2 months ago

    Phillip Island, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    3 days ago

    Phillip Island, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    2 weeks ago

    Phillip Island, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Tourism Relief Manager

    3 weeks ago

    Phillip Island, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Tourism Relief Manager

    1 week ago

    Phillip Island, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Grounds & Maintenance - Officer

    2 weeks ago

    Phillip Island, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Receptionist & Club Services Support Officer

    3 weeks ago

    Hope Island, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Join Our Team! Are you looking for an exciting opportunity to be the face of a dynamic club while providing exceptional support services? We are seeking a dedicated Part-Time Receptionist & Club Services Support Officer to join our team at the Rec Club in Sanctuary Cove. This Part time role will operate on a set rotating...

  • Front Office Night Auditor

    1 week ago

    Rottnest Island, Australia Discovery Parks Full time

    Work at Rottnest Island one of WA's most iconic tourist destinations! - Fixed term, part time role in a national company with opportunity for progression! - Discounts across 300+ G'Day and Discovery Parks throughout Australia **About Us**: G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program...

  • Receptionist & Club Services Support Officer

    1 week ago

    Hope Island, Australia Mulpha Full time

    Description:THE OPPORTUNITYJoin Our TeamAre you looking for an exciting opportunity to be the face of a dynamic club while providing exceptional support services? We are seeking a dedicated Part-Time Receptionist & Club Services Support Officer to join our team at the Rec Club in Sanctuary Cove.This Part time role will operate on a set rotating roster, on a...

  • Rece

    2 weeks ago

    Hope Island, Australia Hope Harbour Hotel Full time

    We are currently seeking two hotel receptionist to join our Front Office Team. This role holds the responsibility for ensuring the smooth and efficient running of the hotel’s operations. **Reporting directly to the Hotel Manager, your main responsibilities include**: - Greet clients, visitors and guests in a professional and courteous manner; - Assist...

  • Receptionist - Rottnest Island

    1 week ago

    Rottnest Island, Australia Discovery Parks Full time

    Work in one of Australia’s top tourism destinations - Rottnest Island - Join a fantastic team and fun working environment - Growth opportunity with a large Australian company **About Us**: Discovery Parks on Rottnest Island features 83 glamping tents and is home to Pinkys Beach Club. We offer a unique and connected experience for our guests. An...

  • Receptionist - Rottnest Island

    4 weeks ago

    Rottnest Island, Australia Discovery Parks Full time

    Work in one of Australia’s top tourism destinations - Rottnest Island - Join a fantastic team and fun working environment - Shared accommodation provided on the Island **About Us**: Discovery Parks on Rottnest Island features 83 glamping tents and is home to Pinkys Beach Club. We offer a unique and connected experience for our guests. An opportunity to...

  • Home Care Worker

    1 month ago

    Phillip Island, Australia Beata Homecare Full time

    Beata Homecare provides home care services to support the independence of clients from various cultural backgrounds in Melbourne. We are currently looking for **Home Care Workers** to join our team in the **Bass Coast **region (Phillip Island, Grantville, Corinella, Wonthaggi, Inverloch and surrounding areas). This is a **casual** position. Weekend &...

  • Domestic/transport Assistant

    1 month ago

    Phillip Island, Australia Beata Homecare Full time

    Beata Homecare provides home care services to support the independence of clients from various cultural backgrounds in Melbourne. We are currently looking for **Domestic/Transport Assistants** to join our team in the Bass Coast region (Phillip Island, Wonthaggi, Corinella and surrounding areas). This is a casual position. Part-time may also be available...

  • Home Care Worker

    1 week ago

    Phillip Island, Australia Beata Homecare Full time

    Beata Homecare provides home care services to support the independence of clients from various cultural backgrounds in Melbourne. We are currently looking for **Home Care Workers** to join our team in the **Bass Coast **region (Phillip Island, Grantville, Corinella and surrounding areas). This is a **casual** position. **Role**: You will provide quality...

  • Home Care Worker

    3 days ago

    Phillip Island, Australia Beata Homecare Full time

    Beata Homecare provides home care services to support the independence of clients from various cultural backgrounds in Melbourne. We are currently looking for **Home Care Workers** to join our team in the **Bass Coast **region (Phillip Island, Grantville, Corinella, Wonthaggi, Inverloch and surrounding areas). This is a **casual** position. Weekend &...

  • Domestic/transport Assistant

    3 days ago

    Phillip Island, Australia Beata Homecare Full time

    Beata Homecare provides home care services to support the independence of clients from various cultural backgrounds in Melbourne. We are currently looking for **Domestic/Transport Assistants** to join our team in the Bass Coast region (Phillip Island, Wonthaggi, Corinella and surrounding areas). This is a casual position. Part-time may also be available...

  • Home Care Worker

    3 days ago

    Phillip Island, Australia Beata Homecare Full time

    Beata Homecare provides home care services to support the independence of clients from various cultural backgrounds in Melbourne. We are currently looking for **Home Care Workers** to join our team in the **Bass Coast **region (Phillip Island, Grantville, Corinella and surrounding areas). This is a casual role. Must be available on...

  • Program Support Officer

    1 week ago

    Phillip, Australia Halcyon Knights Full time

    Our Federal Government Agency seeks to engage a **Program Support Officer **with experience working in a Program Support role or Program Office, ideally within a government environment. **Responsibilities - SFIA4 Level**: - Assisting the Program Manager & Program Office Lead - Preparing Workstream, Program & Program Board reports - Coordination &support of...

  • Rece

    7 days ago

    Hope Island, Australia Hope Harbour Hotel Full time

    We are currently seeking two hotel receptionist to join our Front Office Team.This role holds the responsibility for ensuring the smooth and efficient running of the hotel's operations.Reporting directly to the Hotel Manager, your main responsibilities include:Greet clients, visitors and guests in a professional and courteous manner; Assist in ensuring the...