Current jobs related to Case Managers - Melbourne - Toll Group

  • White & Case Guest Services Specialist

    2 days ago

    Melbourne, Victoria, Australia White & Case Full time

    Guest Services Assistant RoleAt White & Case, we're seeking a highly skilled Guest Services Assistant to join our Global Operations Team. This role offers an exceptional opportunity to work closely with partners, business leaders, and colleagues across our global network of offices.Key Responsibilities:Provide World-Class Service by setting up meeting rooms...

  • Case Manager

    3 weeks ago

    Melbourne, Victoria, Australia Toll Group Full time

    About Toll GroupToll Group is a leading logistics and transportation company that provides innovative solutions to businesses and governments around the world. With a presence in 27 markets and a network spanning 150 countries, we offer a wide range of services including supply chain management, warehousing, and dedicated transport solutions.Case Manager &...

  • Case Manager

    1 month ago

    Melbourne, Australia Refuge Victoria Full time

    About the role WHAT’S ON OFFER Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community’s most vulnerable people and work alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence. This role...

  • Guest Services Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia White & Case Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Services Assistant to join our Global Operations Team at White & Case. As a key member of our team, you will play a vital role in delivering exceptional client experiences and ensuring the smooth operation of our offices.Key ResponsibilitiesProvide exceptional client service and support...

  • Case Manager

    5 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 51504 Austin Health is the major provider of tertiary health services, health professional education and research across 3...

  • Guest Services Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia White & Case Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Services Assistant to join our Global Operations Team at White & Case. As a key member of our team, you will play a vital role in delivering exceptional client experiences and ensuring the smooth operation of our offices.Key ResponsibilitiesProvide exceptional client service and support...

  • Case Manager

    5 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 49161 Austin Health is the major provider of tertiary health services, health professional education and research across 3...

  • Case Manager

    5 months ago

    Melbourne, Australia Georgina Martina Inc. Full time

    About the role Case Manager - Specialist Family Violence Service - Crisis Accommodation and Case Management. - 0.8 EFT - some on call hours required (mínimal). - 12 month contract The role of the Case Manager is to provide family violence risk assessment, safety planning, advocacy and holistic case management support to victim/survivors (inc. children and...

  • Case Manager

    1 month ago

    Melbourne, Victoria, Australia Employers Mutual Full time

    About the RoleWe are seeking a skilled Case Manager to join our team at Employers Mutual. As a Case Manager, you will play a critical role in supporting injured workers to recover and return to work. You will be responsible for managing a portfolio of claims, providing exceptional customer service to all stakeholders, and working collaboratively with our...

  • Case Manager

    4 months ago

    Melbourne, Australia Kennedy Reid Full time

    Work from home flexibility, 2 days in the office - Competitive Salary + 10% annual bonus + employee discounts - Offices based in Sydney or Melbourne **THE ROLE** - Manage a mixed portfolio of Comcare claims - Come up with strategies and drive RTW outcomes - Provide input in stakeholder case conferences to progress claims - Liaise with internal managers and...

  • Case Manager

    4 weeks ago

    Melbourne, Victoria, Australia Toll Transport Pty Ltd Full time

    About Toll GroupToll is a leading logistics and transportation company that provides innovative solutions to businesses and governments around the world. With a presence in 27 markets and a network spanning 150 countries, we offer a wide range of services including global logistics, supply chain management, and relocation services.The OpportunityWe are...

  • Case Manager

    5 months ago

    Melbourne, Australia Total Claims Solutions Full time

    **Working at Total Claims Solutions is more than just having a job.**: If you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing _from_ you. **Why join us?**: We know that in order to effectively shape and evolve our culture we need the right people behind us. We are committed to our...

  • Case Manager

    5 months ago

    Melbourne, Australia Total Claims Solutions Full time

    If you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing from you. **Why join us?**: We know that in order to effectively shape and evolve our culture we need the right people behind us. We are committed to our clients’ needs and recognise that personal service is key. Diversity and...

  • Case Manager

    4 weeks ago

    Melbourne, Australia Michael Page Full time

    Collaborative team-environmentFull time permanent opportunityAbout Our ClientA global and leading logistics organisation based in St Kilda Road, are a passionate and down to earth team who collaborate strongly with colleagues who are committed to delivering exceptional experiences. As well as a competitive salary, and additional leave benefits you'll be...

  • Practice Assistant

    3 weeks ago

    Melbourne, Victoria, Australia White & Case Full time

    About the RoleWe are seeking a highly skilled and organized Practice Assistant to join our Global Operations Team at White & Case. As a key member of our team, you will provide administrative support to partners and lawyers, ensuring the smooth operation of our business.Key ResponsibilitiesProvide general administrative support, including arranging meetings,...

  • Case Manager

    1 month ago

    Melbourne, Victoria, Australia Jewish Care Victoria Full time

    About the RoleWe are seeking a highly skilled and compassionate Case Manager to join our team at Jewish Care Victoria. As a Case Manager, you will play a vital role in providing quality care and support to our clients, ensuring their needs are met and their lives are improved.Key ResponsibilitiesProvide case management and support to clients with complex...

  • Practice Assistant

    1 month ago

    Melbourne, Victoria, Australia White & Case Full time

    About the RoleWe are seeking a highly skilled and organized Practice Assistant to join our Global Operations Team at White & Case. As a key member of our team, you will provide administrative support to partners and lawyers, ensuring seamless day-to-day operations and contributing to the success of our business.Key ResponsibilitiesProvide general...

  • Case Manager

    4 weeks ago

    Melbourne, Victoria, Australia Toll Transport Pty Ltd Full time

    About Toll GroupToll is a leading logistics and transportation company that provides innovative solutions to businesses and governments around the world. With a presence in 27 markets and a network spanning 150 countries, we offer a wide range of services, from end-to-end supply chain solutions to dedicated transport services.The OpportunityWe are seeking a...

  • Case Manager

    3 weeks ago

    Melbourne, Victoria, Australia Toll Transport Pty Ltd Full time

    About Toll GroupToll is a leading logistics and transportation company that provides innovative solutions to businesses and governments around the world. With a presence in 27 markets and a network spanning 150 countries, we offer a wide range of services, from end-to-end supply chain solutions to dedicated transport services.The OpportunityWe are seeking a...

  • Associate: Disputes

    1 week ago

    Melbourne, Australia White & Case Full time

    **Associate: Disputes** **The Opportunity** Are you ready to make your mark as part of the Commercial Litigation Practice in our Melbourne office? Globally recognised for the breadth and local depth of our experience, we are trusted advisors to the world’s leading Infrastructure providers. As well as guiding clients through their most complex and...

Case Managers

4 months ago

Melbourne, Australia Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.

Expression of Interest: Case Managers & Case Management Associates - Adelaide / Melbourne / Brisbane.

Are you passionate about making a meaningful impact on Defence personnel lives through effective case management? Do you thrive in dynamic environments where your skills in problem-solving and empathy are valued? Join our team of dedicated professionals in the Government and Defence sector as we work together to support the relocation of Defence personnel and their families across Australia.

Role Overview:

As a Case Manager or a Case Management Associate, you will play a pivotal role in assessing, planning, and coordinating relocation services for Defence personnel. You will work closely with individuals and their families, providing advocacy, support, and resources to ensure their needs are met effectively and efficiently.

Key Responsibilities:

  • Develop and maintain effective and professional customer relationships.

  • Liaising with relevant third parties to complete accommodation, travel and other relevant bookings associated with the relocation process

  • Proactive and technically competent administration of Defence relocation policy & entitlements ensuring benefits and entitlements are in accordance with policy and Client Key Performance Indicators.

  • Delivering a high-quality end to end relocation experience to your relocating ADF members and their families through world class case management, policy compliance, advocacy and escalation resolution.

  • Expectation management ensuring Members and their families understand service scope and the relocation life cycle.

  • Liaise with internal and external customer / stakeholders to ensure contractual obligations are achieved and agreed service standards are met.

  • Administration of relocation service activities: coordinating bookings via 3rd parties

About you:

  • Must be an Australian Citizen or permanent resident

  • Case Manager: Case management experience in a similar role would be advantageous (i.e., global mobility, assignment management, insurance or travel)

  • Case Management Associate: Strong background in administrative setting

  • Strong experience working in customer service industry

  • The ability to interpret policy and legislation

  • Effective communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders

  • Strong attention to detail & time management skills

  • Proficiency in all Microsoft applications

Why join us:

  • Urban office space in the city

  • Competitive salary and benefits package.

  • Career development and advancement opportunities.

  • Collaborative and supportive team culture.

  • Make a meaningful impact and contribute to the success of the organisation.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.