Admissions Officer

3 weeks ago


Melbourne, Australia Dixon Appointments Full time
  • 3 month duration, immediate start
  • Hyrbid work model - 3 days on campus and 2 days WFH
  • Team environment
  • WWCC is essential for this position

About the Organisation

The university is dedicated to fostering a vibrant learning environment that empowers students to excel in their academic and professional journeys. Our commitment to innovation and quality education drives us to continuously improve our services and support systems. Join us as we shape the future of education, one student at a time.

About the Role

We are seeking an Admissions Officer (Domestic) to join our Admissions team. This role is crucial for processing VTAC applications and domestic direct applications, as well as assessing Advanced Standing requests and conducting essential evaluations. You will work closely with the Admissions Team Leaders and the Domestic Admissions Manager to ensure that service levels and quality standards are met.

Responsibilities

  • Assist in processing domestic student applications, including:
    • Entering direct applications into Student One Web (CiAnywhere).
    • Ensuring all required documentation is received.
    • Processing deferral requests and meeting agreed processing timelines.
    • Preparing and issuing correspondence, including rejection letters and requests for further information.
    • Assessing applications according to university policies and procedures.
    • Conducting Pre-Training Reviews and Skills First assessments.
  • Participate in regular reviews of Admissions processes, identifying issues and contributing to process improvements.
  • Maintain collaborative relationships with internal and external stakeholders, providing high-quality customer service and support to prospective students.

Requirements

  • Relevant experience in admissions or a similar administrative role.
  • Strong organisational skills and attention to detail.
  • Excellent communication and customer service abilities.
  • Ability to manage multiple tasks and work collaboratively in a team environment.
  • Familiarity with VTAC processes and higher education admissions policies is a plus.

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

By submitting your application and other personal information, you consent to this information being collected in line with our privacy policy. Follow the link to learn more - Protecting your privacy


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