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Workforce Management Support Officer
3 days ago
Are you ready to make a meaningful impact within critical community services? We are seeking a dedicated Workforce Management Support Officer for a 3-month contract, starting immediately. This role focuses on enhancing rostering practices and supporting the Rostering & Workforce Management team to achieve business objectives within a government department.
About the role:
The Workforce Management Support Officer assists with implementing efficient rostering practices and resolving staff queries related to the UKG Pro Workforce Management tool.
Key responsibilities:
- Monitor trends to identify areas for improving rostering practices.
- Assist with basic system administration within UKG Pro, including approved changes to shift templates and workload planner.
- Identify root causes of issues and provide feedback to key stakeholders.
- Run audits, reports, and data views to ensure data accuracy and compliance.
- Assist in testing new features and changes in software releases.
- Establish and maintain effective relationships with internal and external stakeholders.
- Contribute to a positive team environment and support team morale.
About you:
- Proven experience in workforce management or rostering support roles.
- Familiarity with UKG Pro Workforce Management or similar tools.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to run audits and generate reports.
- Demonstrated ability to work collaboratively within a team.
- Prior experience in community services is advantageous.
- Current National Police Check and a satisfactory Employment-related Screening Check.
At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments.
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Workforce Management Support Officer
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Adelaide, South Australia HOBAN Full timeAre you ready to have a significant impact on critical community services? We are in search of a committed Workforce Management Support Officer for a 3-month contract, starting right away. This position is all about improving rostering practices and assisting the Rostering & Workforce Management team in reaching business goals within a governmental...
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