Hotel Porter

3 weeks ago

Sydney, Australia The Star Entertainment Group Full time

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

As a Hotel Porter, you will be naturally confident with a clear understanding of what it means to deliver a truly unique guest experience. In this role, you will be responsible for providing outstanding service to our guests by answering all types of enquiries, handling of guest arrivals and departures, including assisting with their luggage.

This is a fantastic opportunity where you will build memorable connections with both our guests and hotel teams.

A few of your responsibilities:

  • Delivery of luggage to rooms
  • Assist with directions of hotel complex
  • Valet park and retrieve guests vehicles
  • Provide general information of the surrounding areas

What are we looking for:

  • A warm and welcoming approach to delivering exceptional customer service
  • Excellent communication skills and meticulous grooming
  • A sound knowledge of the local area and Sydney events
  • Energy, enthusiasm, and a can-do attitude
  • Open Australian drivers license
  • Flexibility to work across a 24/7 roster

About you:

As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference.  

What can we offer you:

  • Complimentary meal on site every day including hot meals, sandwich bar and more
  • Uniform laundered and ready for you daily on property
  • Five weeks of paid Annual Leave for team members who meet the definition of shift worker
  • Discounted parking + other transport options
  • Up to 30% discounts across award winning restaurants and accommodation
  • Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
  • Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
  • Endless career growth and opportunities to learn and develop your career

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace. 

It's your time to SHINE

Click on the link below to make your next career move with The Star.

  • Porter

    2 months ago

    Sydney, Australia Hilton Full time

    Part Time Porter A Luggage Porter provides consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage. **What will I be doing?** As a Luggage Porter, you will provide consistently-delivered exceptional customer service to Guests, especially as service affects laundry and...

  • Porter

    2 weeks ago

    Sydney, Australia PARKROYAL Darling Harbour Full time

    Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across out two internationally renowned brands, PARKROYAL and Pan Pacific. We are looking for **Part time or **Casual** **Porters **to join our Front Office team....

  • Porter

    3 weeks ago

    Sydney, Australia PARKROYAL Darling Harbour Full time

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour, conveniently located in the Sydney CBD. The Hotel features 341 guest accommodation rooms, 7 meeting spaces, our Barkers...

  • Part Time Porter

    4 weeks ago

    Sydney, Australia Hilton Full time

    Part Time Porter A Luggage Porter provides consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage. **What will I be doing?** As a Luggage Porter, you will provide consistently-delivered exceptional customer service to Guests, especially as service affects laundry and...

  • Part Time Porter

    2 months ago

    Sydney, Australia Hilton Full time

    A Luggage Porter provides consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage. **What will I be doing?** As a Luggage Porter, you will provide consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring...

  • Hotel Porter

    3 weeks ago

    Sydney, Australia Echo Entertainment Group Full time

    There has never been a better time to join The Star Sydney team within our Hotel Department! The Star Sydney is currently accepting applications for Hotel Porters. As a Hotel Porter, you will be naturally confident with a clear understanding of what it means to deliver a truly unique guest experience. In this role, you will be responsible for providing...

  • Hotel Porter

    1 week ago

    Sydney, Australia Echo Entertainment Group Full time

    There has never been a better time to join The Star Sydney team within our Hotel Department! The Star Sydney is currently accepting applications for Hotel Porters. As a Hotel Porter, you will be naturally confident with a clear understanding of what it means to deliver a truly unique guest experience. In this role, you will be responsible for providing...

  • Porter

    2 months ago

    Sydney, Australia Hilton Full time

    Porter A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel...

  • Overnight Hotel Porter

    2 weeks ago

    Sydney, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted...

  • Porter

    6 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24048418 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management At the heart of local communities, Sheraton brings people...

  • Porter

    1 month ago

    Sydney, Australia MERCURE Full time

    Company Description At Mercure Sydney, everything we do is from the heart - we obsess over making our guests happy, we show grit and determination, working together to get the job done, we celebrate each other’s unique-ness and always go the extra mile to make someone’s day. **Job Description**: Are you creative, extroverted and highly customer...

  • Overnight Hotel Porter

    1 week ago

    Sydney, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted...

  • Front Office Guest Experience Agent

    2 months ago

    Sydney, Australia M GALLERY Full time

    Company Description **About the Porter House Hotel**: Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something...

  • Front Office Guest Experience Agent

    7 days ago

    Sydney, Australia M GALLERY Full time

    Company Description **About the Porter House Hotel**: Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something...

  • Bar Tender

    2 months ago

    Sydney, Australia AccorHotels Full time

    Company Description About the Porter House Hotel: Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something to...

  • Assistant Manager Front Office

    2 months ago

    Sydney, Australia M GALLERY Full time

    Company Description **About the Porter House Hotel**: Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something...

  • Loading Bay Coordinator

    2 weeks ago

    Sydney, Australia M GALLERY Full time

    Company Description **About the Porter House Hotel and Castle Residences**: Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising...

  • Loading Bay Coordinator

    2 months ago

    Sydney, Australia M GALLERY Full time

    Company Description **About the Porter House Hotel and Castle Residences**: Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising...

  • Loading Bay Coordinator

    2 months ago

    Sydney, Australia M GALLERY Full time

    Company Description **About the Porter House Hotel and Castle Residences**: Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising...

  • En - Food & Beverage Supervisor

    3 weeks ago

    Sydney, Australia AccorHotel Full time

    Company Description **About the Porter House Hotel**: Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something...