Front Office Guest Experience Agent

7 days ago


Sydney, Australia M GALLERY Full time

Company Description
**About the Porter House Hotel**:
Where rich history meets modern elegance, The Porter House Hotel pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something to come back for. Positioned in the heart of Sydney’s CBD, just footsteps from Hyde Park and a short stroll from Pitt Street Mall, QVB, theatres and other iconic attractions. The Porter House Hotel is a stylish sanctuary, blending architectural design with the charms of yesteryear. With 122 guest rooms designed for the modern traveller, fitness centre, outdoor heated swimming pool and a hospitality destination spanning three unique venues, The Porter House Hotel is a place to meet and explore, to linger and find yourself happily lost within.

**Job Description**:
Do you have a passion for hospitality and making memorable connections?

Come join our Front Office team

You will be the face of the hotel and are responsible for all guest interactions, queries and requests that come through the Porter House reception desk. The successful applicant will assist the Manager on Duty in ensuring a smooth and seamless front office operation and exceptional guest experience.

We need you to be passionate about what you do, willing to give it your all and have a strong work ethic. We also need you to be available and willing to work a rotating roster of morning, evening and overnight shifts if required.

**Qualifications**:

- Entry level
- Experience in customer service

Additional Information
**Why work at Porter House Hotel Sydney, an Accor Hotel**

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life and that you can continue exploring Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company and we recruit and promote diverse talent.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.


  • Guest Service Agent

    2 months ago


    Sydney, Australia Capella Hotel Group Full time

    Sydney, NSW, AUS Hourly Full Time About Capella Hotels and Resorts. Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants...

  • Guest Services Agent

    2 months ago


    Sydney, Australia AccorHotel Full time

    **Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...

  • Guest Service Agent

    1 month ago


    Sydney, Australia Capella Hotel Group Full time

    Sydney, NSW, AUS Hourly Full Time About Capella Hotels and Resorts. Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants...

  • Guest Service Agent

    2 months ago


    Sydney, Australia Capella Hotel Group Full time

    Sydney, NSW, AUS per hour Hourly Full Time About Capella Hotels and Resorts. Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our...

  • Guest Service Agent

    1 week ago


    Sydney, Australia Mantra 2 Bond Street Full time

    **Mantra 2 Bond Street **offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour. With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom...

  • Guest Service Agent

    7 days ago


    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...

  • Guest Service Agent

    2 weeks ago


    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West...

  • Guest Experience Agent

    2 months ago


    Sydney, Australia M GALLERY Full time

    Job DescriptionDo you have a passion for hospitality and making memorable connections?Come join our Front Office team!You will be the face of the hotel and are responsible for all guest interactions, queries and requests that come through the Porter House reception desk. The successful applicant will assist the Manager on Duty in ensuring a smooth and...

  • Guest Service Agent

    6 days ago


    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel...

  • Guest Service Agent

    2 months ago


    Sydney, Australia Hilton Full time

    **This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel** West Hotel Sydney, Curio...

  • Guest Service Agent

    2 weeks ago


    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West Hotel Sydney, Curio...

  • Guest Service Agent

    2 weeks ago


    Sydney, Australia PARKROYAL Darling Harbour Full time

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across out two internationally renowned brands, PARKROYAL and Pan Pacific. We are looking for a full time **Guest Service Agent** to join our Front Office team. This...

  • Guest Service Agent

    3 days ago


    Sydney, Australia PARKROYAL Darling Harbour Full time

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across out two internationally renowned brands, PARKROYAL and Pan Pacific. We are looking for a full time **Guest Service Agent** to join our Front Office team. This...

  • Guest Service Agent

    1 week ago


    Sydney, Australia PARKROYAL Darling Harbour Full time

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across out two internationally renowned brands, PARKROYAL and Pan Pacific. We are looking for a full time **Guest Service Agent** to join our Front Office team. This...

  • Guest Service Agent

    3 weeks ago


    Sydney, Australia PARKROYAL Darling Harbour Full time

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across out two internationally renowned brands, PARKROYAL and Pan Pacific. We are looking for a full time **Guest Service Agent** to join our Front Office team. This...


  • Sydney, Australia The Great Southern Hotel Full time

    **The Great Southern Hotel Sydney (GSH-Sydney)** is a busy heritage-listed hotel located in the heart of Sydney’s vibrant entertainment district, offering 176 rooms, and maintaining an occupancy rate of 99%. The hotel is within walking distance of the CBD, Central Station, Chinatown, Darling Harbour and Sydney Convention & Exhibition Centres. The Great...


  • Sydney, Australia The Tank Stream Hotel Full time

    _**Opportunity Opportunity....... only comes once!**_ If you are currently a Sr Guest Service Agent, Team Leader or a Guest Service Agent, this is an opportunity for you to take up the challenge as Front Office Supervisor. Isn't that amazing for you to move to the next level of your career path! **You must possess the following experience and skills** -...

  • Guest Service Agent

    3 days ago


    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    4 weeks ago


    Sydney, Australia AccorHotel Full time

    Job DescriptionWe are looking for a talented and professional Guest Service Agent to join our Front Office team. You will be the first point of contact for our guests, providing excellent customer service and ensuring our guests have memorable experiences throughout their stay.Key duties include:Provide passionate, knowledgeable and friendly service to...

  • Guest Service Agent

    3 weeks ago


    Sydney, Australia InterContinental Full time

    InterContinental Double Bay is looking for an experienced Guest Service Agent or someone with hotel experience looking to take that next step! As a Guest Service Agent, you will be responsible for providing exceptional customer service to hotel guests during their stay. You will handle all guest interactions with professionalism and courtesy, ensuring their...