Quality Advisor

2 months ago

Wollongong, Australia Delivering 4 Customers Full time

About this role

Delivering 4 Customers (D4C) is a consortium comprising of industry leading Tier 1 organisations – John Holland, Service Stream and WSP. Sydney Water has partnered with D4C to deliver design, construction, maintenance and facilities management services across their southern region - from Bondi to Gerringong, and out to Georges River. 

D4C is seeking a Quality Advisor to join our dynamic, diverse and high performing team in an exciting time of growth.  We need your skills and expertise to help Sydney Water deliver a $34 billion dollar program over the next 10 years to build, maintain and protect the future of our iconic water resources. 

Primary Purpose  

The Quality & Systems Advisor is to ensure the quality standards and specifications of the construction product and services are always adhered to. Assist and support by coaching, guiding and mentoring the construction team in relation to meeting the D4C/SW quality requirements for construction and maintenance projects. 

Key Accountabilities: 

  • Assist in assessing Quality Management Systems of contractors tendering for D4C 
  • In collaboration with Business Manager / Project Manager and Site  
  • Implement and drive the Quality Management System, Program and processes on projects to meet appropriate standards. 
  • Facilitate continuous improvement in order to achieve best practice and to meet customer needs and compliance on all projects including the quality documentation. 
  • Maintain consistency, accuracy and efficiency in Quality Management Processes across the South Delivery Team. 
  • Implement (QMS) standards, guidelines, processes and procedures as required including document control, auditing, corrective and preventive action, and training processes. 
  • Review and endorse internally the Delivery Contractor Quality Plans prior to sending to Sydney Water for review and endorsement. 
  • Lead and manage the Project Change Control process for each project 
  • Carry out incident investigations in a timely and accurate manner 
  • Identify and document quality system issues and opportunities for improvement 
  • Deliver quality training programs as required including site inductions. 
  • Conduct internal and desktop audits together in collaboration with the Quality lead and the supervisor to review sample Workorders. 

Essential: 

  • Tertiary qualification in business, engineering or related field 
  • Internal Auditor Training 
  • Current Drivers Licence 
  • Minimum 5 years' experience in similar role 
  • Current knowledge of relative legislation 
  • Demonstrated customer focus and interpersonal skills 
  • Ability to lead change 
  • Intermediate Problem solving skills 
  • Intermediate analytical skills 

 
We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans. 

What's next?  

If this sounds like you, click ‘Apply' and send an up-to-date CV outlining your skills and experience.  

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