Digital Enterprise, Solution Sales Specialists

3 weeks ago

Sydney, Australia Microsoft Full time

Overview

Why Microsoft 

Enterprise Digital Sales, part of Microsoft's SMC and Digital sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital-first solutions and delivering customer satisfaction, we invite you to learn more about Enterprise Digital Sales and the value we bring to our customers, partners, and one another, every day.    

The Digital Sales Enterprise team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We’re powered by the latest innovations in Microsoft Azure to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft. 

This role is flexible in that you can work up to 50% from home.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

The purpose of this role 

As an Enterprise Digital Specialist within Digital Sales Enterprise, you will work with our most important customers within our enterprise organization. You will drive the day-to-day execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.  

 Responsibilities:

  • Customer first mindset: Drive customer satisfaction and digital sales excellence by engaging key decision-makers, providing a seamless engagement experience, and leveraging top-tier data and marketing platforms.
  • Trusted Technical Advisor: Influence customer decisions for Microsoft Azure solutions by winning technical decisions for consumption projects. Tailor messaging, engage in technical discussions, and align solutions partners and resources for decision support and consumption planning.
  • Strategic Collaboration: Partner with Digital Specialists and the extended sales team to analyse business potential and target high-value customers. Enhance team capabilities, prioritize customer, and partner engagement, and utilize tools and processes for business growth.
  • Azure Solutions Leadership: Lead Azure technical demonstrations to showcase capabilities aligned with customer objectives. Collaborate with account teams and partners to expand opportunities, build pipelines, and foster customer relationships through social selling. Apply Microsoft's sales framework to assess opportunity quality.
  • Customer Engagement: Initiate customer conversations to showcase additional workloads that support digital transformation, tailored to the customer's industry, and convert opportunities into deals. Utilize a deep understanding of the customer's business and priorities to drive digital transformation discussions across various solutions, in collaboration with partners and services. Inspire digital transformation through seminars, workshops, webinars, and direct engagement.
  • Relationship Building: Forge relationships with leadership and stakeholders to support team success with both internal and external parties. Work with account teams to connect with senior business decision-makers and scale impact through partners, securing commitments with the help of technical specialists.
  • Deal Orchestration: Apply an orchestration model to proactively ensure deal closure, aligning internal stakeholders, leveraging partner relationships, and creating demand with industry-specific use cases.

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