Field Service Engineer

2 months ago


Sydney, Australia Stryker Australia Pty Ltd Full time
Work Flexibility: Field-based

About Stryker  

Stryker is one of the world’s leading medical technology companies and together with our customers, is driven to make healthcare better. 

We offer innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually. 

About the Role:

As a Field Service Engineer, you will work directly with our innovative medical equipment and technologies. In this hands-on position, you’ll provide technical support, complete repairs, and manage customer requirements. Your contributions will create a seamless technical service experience that significantly impacts hospital and patient outcomes

This is a fixed term contract for 12 months.

Who We Want:

Dedicated Achievers: Thrive in fast-paced environments and ensure projects meet all regulations and expectations. Analytical Problem Solvers: Identify root causes and recommend comprehensive solutions to prevent future issues. Self-Starters: Take ownership of your work and drive productivity without needing prompting. Collaborative Partners: Build and leverage cross-functional relationships to develop best practices. Effective Communicators: Interpret information clearly and concisely communicate results and recommendations.

What You Will Do:

Provide onsite technical support, completing repairs and preventative maintenance for Stryker-installed equipment. Ensure the highest standards of service across Australia and New Zealand. Develop strong, communicative relationships with customers and internal stakeholders to enhance brand awareness. Collaborate with our Senior Field Service Engineer to meet KPIs and goals.

What You Will Need:

Excellent analytical, interpersonal, and communication skills with a passion for customer service. Ability to operate small hand tools and perform troubleshooting and repairs. Proven mechanical and electrical problem-solving skills. A positive team attitude and a willingness to learn. Own vehicle and driver’s license; electrical license and tagging/testing experience are desirable.

Culture & Benefits:  

Ongoing training and opportunities for career progression  Paid Parental leave schemes  Volunteer Day  Engagement Day  Being part of one of the world’s largest and most recognizable brands.  Excellent team culture – we have fun whilst we work  A Leader who will support & guide you throughout your career  Access to employee benefits including health care, financial wellbeing & insurance  Access to our career and self-development program from day one  Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes 

Apply now to be part of Stryker’s mission to make healthcare better

Travel Percentage: 70%

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