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Ass Technical Service Specialist

3 months ago

Richmond, Australia AUS Medtronic Australia Full time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

  • Provides in-house repair service in a repairing/service center or on-site technical service and support without sales & service quota.

  • Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues and problems.

  • Provides sales personnel with technical data necessary for the demonstration of products.

  • Acts as a liaison between sales personnel and customers on technical issues.

  • May make technical presentations at sales meetings and customer locations.

Must Haves

  • Bachelor Degree with 0 years experience, or a Diploma with 2 years of relevant experiences, or a Vocational certificate with 4 years of relevant experience.

Nice to Have:

  • 1-2 years of experiences in technical services is preferred

  • Relevant experiences in repairing and servicing medical devices

  • Team player

  • Customer focused

Our Offer:

In our 5th Tenet of our Mission, we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.

We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

  • Range of on-demand online health and wellness training resources, apps, videos, and communities

  • We invest in professional training and development for employees at all levels.

  • Our Employee Resource Groups (ERG)- foster awareness and inclusion in the workplace.

  • Various insurance benefits include life and disability and salary continuances

  • We have generous employee referral programs, corporate discount programs, leave benefits, and more

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here