Technical Service Specialist

4 days ago

Richmond, Australia AUS Medtronic Australia Full time

At AUS Medtronic Australia, you have the opportunity to begin a long-term career of exploration and innovation while helping to champion healthcare access and equity for all. You will lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

  • Provide on-site technical service and support without sales & service quota.
  • Ensure all Preventative Maintenance is carried out in a timely manner as per manufacturers' guidelines.
  • Make corrective repair calls to equipment in accordance with manufacturer's guidelines.
  • Provide technical advice to customers, sales personnel, and healthcare professionals responding to product-related questions, issues, and problems.
  • Provide sales personnel with technical data necessary for the demonstration of products.
  • Act as a liaison between sales personnel and customers on technical issues.

Required Knowledge and Experience:

  • Bachelor Degree with 0 years experience, or a Diploma with 2 years of relevant experiences, or a Vocational certificate with 4 years of relevant experience.
  • 1-2 years of experiences in technical services is preferred.
  • Relevant experiences in repairing and servicing medical devices.
  • Team player.
  • Customer focused.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees' lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

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