Applications Support Analyst

4 weeks ago

Adelaide, Australia Leidos Full time

Company Description

Leidos Airborne Solutions Australia provides aerial surveillance services under contract to the Australian Border Force as the largest civil maritime surveillance operation of its kind in the world, and a search-and rescue capability across nearly 10 percent of the earth's surface under Australian Maritime Safety Authority.

Job Description

We currently have a vacancy to join our Corporate IT team as an Applications Support Analyst. In the role, you will be responsible for the day to day administrative support of the Applications in the Airborne Solutions environment.

Key Duties and Responsibilities

  • Escalation and triage point for all calls assigned to the Applications Team from the Service Desk & apply corrective actions in an accurate & timely manner
  • Provide administrative duties for Airborne Solutions Applications
  • Collaborate with IS staff and third parties to ensure efficient operation of Airborne Solutions Applications Servers
  • Provide Status updates to Management upon request
  • Management of Ipads and Apps to support Pilots
  • Liaise with Infrastructure and Service desk to identify and resolve application related problems
  • Support application upgrades as part of a project team
  • Contribute ideas to assist the team in reaching its strategic objectives
  • Be available for Base Visits for Application upgrade/support matters.

Qualifications

We are looking for a passionate, up and coming IT professional that is starting out their career. This is a great opportunity to grow your career in an entry level role and dynamic business, offering innovative solutions to our aviation contracts.

What we're after from you: 

  • Bachelor of Computer Science or Information Services with a focus in a field such as Data Analysis or Change Management.
  • Experience working with Microsoft Office, Visio, and Project toolsets.
  • Proven analytical, evaluative, and problem-solving abilities.
  • Demonstrable experience working in a team-oriented, collaborative environment, able to communicate effectively & efficiently with all stakeholders, applying effective organisational and time management skills, while operating within budgetary and time constraints

Additional Information

Successful candidates must be Australian Citizens at the time of application to be eligible to obtain and maintain an Australian Government Security Clearance.

At Leidos, we embrace diversity and are committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities and age groups. 

Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.

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