Business Process Improvement Manager

3 weeks ago


North Ryde, Australia Inghams Group Limited Full time

We’ve been proudly bringing joy to tables and smiles to faces with the delicious food we’ve been crafting for over 100 years. A large part of our strong growth and success is because we’re always looking for new ways to do things and thinking about how we can create a better, more sustainable future world together. Our success as an industry leader in providing deliciously good food means we can continue to invest in our future as we work towards becoming Australia and New Zealand’s first choice for poultry.

Your opportunity to join the Business Process Improvement Team

As a Business Process Improvement Manager, you will engage, develop and lead efforts to drive best practice and business improvement initiatives to maximise process efficiencies and improve cross-functional processes. You will partner with key stakeholders to deliver business benefits by living the principles of open, honest and collaborative.

Key responsibilities:

  • Engage with process owners and stakeholders to discuss current business processes, identifying process gaps, shortcomings, and areas for improvement
  • Act as a subject matter expert and intermediary between the business and the delivery teams to ensure business requirements are defined and documented
  • Support the end to end delivery and facilitation of solution (i.e. design, testing, deployment & training)
  • Communicate project updates and changes to stakeholders, including employees, leadership, customers and other key groups
  • Support the business readiness plans (Change Management) and requirements for the relevant process area
  • Monitor the results of process changes and make adjustments as necessary to ensure desired outcomes are being achieved

Key requirements:

  • 2-3+ years’ experience working in an Inghams’ business unit with a proven track record of achieving positive operational outcomes
  • Passionate about driving business/ continuous improvement initiatives, to improve efficiencies and effectiveness of processes
  • Inclusive, consultative management style, with the capabilities to engage a cross-functional team and create a collaborative working environment
  • Strong communication and problem-solving skills with the ability to communicate cross functionally to build strong relationships and influence key stakeholders
  • Excellent analytical skills with the strong capabilities of working with multiple pieces of data and transforming them into meaningful relevant information for employees to understand
  • Proven track record of achieving departmental business plans and productivity agendas
  • Experience having implemented and promoted business/ continuous improvement initiatives, familiar with a culture of 5S, TPM, LEAN/Six Sigma
  • Degree qualified in relevant discipline desirable but not essential

We’re looking for people who are curious, caring, courageous and committed to join us; people who want to contribute their best work every single day and continue delivering deliciously good food that’s…Always Good



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