See more Collapse

NetSuite Cloud Operations

2 months ago

North Ryde, Australia Oracle Full time

We look for the type of person who can’t walk past a problem. When you find a bug or a recurring inefficiency, does it become your mission to ensure it won’t live to inconvenience another person? If you are nodding your head, this is the job for you

At NES (NetSuite Engineered Support), we work across departments with individuals ranging from Database Engineers to Senior Directors of Engineering and one of our primary purposes is to suss out recurring issues under the Continual Service Improvement (CSI) process. This program serves Oracle at large by continually improving the effectiveness and efficiency of SaaS service this role, you’ll encounter multifaceted duties and responsibilities ranging from internal team-facing non-technical communication to technical problem-solving and trend mapping. We love people who can come into the team and point out things we haven’t considered, who are independent, proactive problem-solvers but still thrive in team environments.

This role is based in North Ryde, Sydney, Australia and is a hybrid position.

Some of what we do:

· Own internal communication regarding critical issues in production environments

· Use our toolset to summarize, understand, call out, and learn from issues (some of the tools we use include Jira, ELK, Splunk, Confluence, Slack, Python scripting, and Excel)

· Conduct timely meetings and audits on events impacting our internal teams

· Identify areas for improvement in processes, procedures, monitoring, etc. among operational teams

· Work closely with engineers building the product to mitigate future or recurring issues

· Manage projects addressing moves to new technologies and report on progress

· Maintain and add to team documentation

What we love to see:

· Excellent written and verbal communication, conflict resolution, and meeting management

· Excellent troubleshooting skills

· Motivation to work quickly and accurately under pressure

· Data analysis experience with Excel, SQL, Python, ELK/Kibana, and/or Splunk

· Experience with databases, and/or Cloud Computing/OCI

What we like to see:

· Experience with software engineering, data centers, and/or networking

· Database knowledge (SQL, Oracle, NoSQL such as Cassandra or Redis)

· Scripting experience in Bash, Perl, Python, Ruby, or similar

· 3-4 years’ experience working in large-scale production ops environments providing mission critical services to customers (we’ve held titles such as Site Reliability Engineer, Service Delivery Engineer, Technical Support, Program Analyst, and many others)

· Experience in data and/or problem management roles

· Familiarity with service improvement methodologies like Agile, Six Sigma, or ITIL

Our group is global with members in USA; Czech Republic; Mexico; and Australia. Despite the distance, the team is a close-knit and collaborative group. Each member brings a unique skillset to create a robust and knowledgeable team. What will you bring to the table?

Career Level -

· Own internal communication regarding critical issues in production environments

· Use our toolset to summarize, understand, call out, and learn from issues (some of the tools we use include Jira, ELK, Splunk, Confluence, Slack, Python scripting, and Excel)

· Conduct timely meetings and audits on events impacting our internal teams

· Identify areas for improvement in processes, procedures, monitoring, etc. among operational teams

· Work closely with engineers building the product to mitigate future or recurring issues

· Manage projects addressing moves to new technologies and report on progress

· Maintain and add to team documentation

We have other current jobs related to this field that you can find below

  • NetSuite Cloud Operations

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    We look for the type of person who can't walk past a problem. When you find a bug or a recurring inefficiency, does it become your mission to ensure it won't live to inconvenience another person? If you are nodding your head, this is the job for you At NES (NetSuite Engineered Support), we work across departments with individuals ranging from Database...

  • NetSuite Cloud Operations

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    We look for the type of person who can't walk past a problem. When you find a bug or a recurring inefficiency, does it become your mission to ensure it won't live to inconvenience another person? If you are nodding your head, this is the job for you At NES (NetSuite Engineered Support), we work across departments with individuals ranging from Database...

  • Netsuite Bdr Development Program

    3 weeks ago

    North Ryde, Australia Oracle Full time

    NetSuite BDR Development Program-2300051A **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **NetSuite Business Development Representative Program** **Oracle NetSuite Overview (NSGBU)** NetSuite a subsidiary of Oracle is the world’s leading provider of cloud-based business management...

  • Senior Netsuite ERP Consultant

    2 weeks ago

    North Ryde, New South Wales, Australia Cerner Full time

    Experienced consultant with expertise in Oracle NetSuite products, industry best practices, and various business processes. Independently delivers high-quality work for engagements, implementing Oracle NetSuite solutions to meet customer needs. Applies Oracle NetSuite methodology and best practices. As a recognized authority and leading contributor within...

  • Netsuite Education Services Solutions Manager

    4 weeks ago

    North Ryde, Australia Oracle Full time

    NetSuite Education Services provides comprehensive instructional programs to ensure our customers, partners, and employees have the knowledge to achieve the highest level of success. In our Enablement practice, we are adding diversity and depth to our offerings, improving our reach through packages that are targeted to customer size and type, and doing more...

  • Technology Specialist

    1 week ago

    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL As a Technology Specialist (Cloud Operations), you will play a crucial role in managing and maintaining cloud-based systems, with a focus on Kubernetes. Your responsibilities will include ensuring the availability, scalability, and reliability of cloud services while collaborating with cross-functional teams. THE ROLE Kubernetes...

  • Technology Specialist

    3 weeks ago

    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL As a Technology Specialist (Cloud Operations), you will play a crucial role in managing and maintaining cloud-based systems, with a focus on Kubernetes. Your responsibilities will include ensuring the availability, scalability, and reliability of cloud services while collaborating with cross-functional teams. THE ROLE Kubernetes...

  • Netsuite Cloud Ops

    2 weeks ago

    Council Of The City Of Ryde, Australia Ll Oefentherapie Full time

    CSI is an ITIL-based process that uses methods from quality management to drive institutional learning from past successes and failures.We aim to continually improve the effectiveness and efficiency of Saa S service delivery, in line with the concept of continual improvement adopted in ISO 20000.CSI has teams around the world to ensure 24/7...

  • Consulting Solution Manager

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Job DescriptionNetSuite Education Services provides comprehensive instructional programs to ensure our customers, partners, and employees have the knowledge to achieve the highest level of success. In our Enablement practice, we are adding diversity and depth to our offerings, improving our reach through packages that are targeted to customer size and type,...

  • Consulting Solution Manager

    4 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Job DescriptionNetSuite Education Services provides comprehensive instructional programs to ensure our customers, partners, and employees have the knowledge to achieve the highest level of success. In our Enablement practice, we are adding diversity and depth to our offerings, improving our reach through packages that are targeted to customer size and type,...

  • Consulting Solution Manager

    2 weeks ago

    North Ryde, New South Wales, Australia Cerner Full time

    NetSuite Education Services provides comprehensive instructional programs to ensure our customers, partners, and employees have the knowledge to achieve the highest level of success. In our Enablement practice, we are adding diversity and depth to our offerings, improving our reach through packages that are targeted to customer size and type, and doing more...

  • Sales Enablement Advisor

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Sales Enablement Advisor -22000FV2Applicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsPicture yourself building a successful career at Oracle NetSuite—working alongside other talented, driven individuals to help fast-growing small and medium organisations achieve their business goals with the world's #1...

  • Cloud Sales Representative, NSW

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow. About Oracle Cloud Infrastructure (OCI) OCI offers autonomous operations, integrated...

  • Security and Privacy Compliance Principal

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Security and Privacy Compliance Principal DApplicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsJob responsibilities and duties include: Build/Develop audit programs to assess the NetSuite services readiness on new/existing compliance requirements under the externalization pillar Design project management...

  • Cloud Sales Representative, NSW

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Job DescriptionOracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow.About Oracle Cloud Infrastructure (OCI)OCI offers autonomous...

  • Cloud Sales Representative, NSW

    3 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Job DescriptionOracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow.About Oracle Cloud Infrastructure (OCI)OCI offers autonomous...

  • Senior Sales Director, Infrastructure Cloud

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Overview Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow. We are building the future of Oracle Cloud in ANZ – in a sense we are...

  • MySQL Cloud Sales Representative, ANZ

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Ideal candidates will have proven track record of success selling cloud services. Be able to comprehend and articulate core cloud principles (storage, networking, security, DR, , to customers, prospects and internal partners. Demonstrate the ability to communicate the Oracle Cloud Value Proposition including the technical strategy of Gen 2. Understanding of...

  • MySQL Cloud Sales Representative, ANZ

    4 weeks ago

    North Ryde, Australia Oracle Full time

    Ideal candidates will have proven track record of success selling cloud services. Be able to comprehend and articulate core cloud principles (storage, networking, security, DR, , to customers, prospects and internal partners. Demonstrate the ability to communicate the Oracle Cloud Value Proposition including the technical strategy of Gen 2. Understanding of...

  • Sales Development Representative

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Join the Oracle-Netsuite team as a Sales Development Representative to kick-start your sales career with comprehensive and continuous training and development beginning in the classroom and extending to on-the-job learning. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow. Oracle employees enjoy...